[cisco-voip] CUPC - different DN for Softphone and Deskphone

[Joe Martini (joemar2)]

Actually you can't do this.  CUPC is very depenent on a users "Primary Extension".  The primary extension is used when in deskphone (CTI) mode to see what line to try and get control over, and when in softphone mode it the primary extension is also used for the register sent to call manager.  Since that's the one attribute that CUPC uses we can only have one DN.

If you test it out, the softphone with a different DN than your primary extension (if your deskphone number is your primary extension) you'll get a "Failed to Connect - Server Connection Refused".  If you check the show server health you can see under softphone the Line ID will be wrong.

Joe

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peter Slow
Sent: Tuesday, February 09, 2010 7:08 PM
To: Zahid Hassan
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC - different DN for Softphone and Deskphone

>Is it possible to assign a different DN for CUPC softpohne  then deskphone or the primary DN on CUCM ?

Yes. the UPC registered via SIP is just a phone device, you should be able to just give it a different extension.

-Peter

On Tue, Feb 9, 2010 at 6:17 PM, Zahid Hassan <zhassan at gmx.net> wrote:
> Dear All,
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> Is it possible to assign a different DN for CUPC softpohne  then 
> deskphone or the primary DN on CUCM ?
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> The objective here is to be able to assign a different Hunt group for 
> users using the softphone mode on CUPC
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> versus the deskphone mode.
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> Thanks in advance.
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> Regards,
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> Zahid
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