[cisco-voip] UCCX upgrade

Adam Blomfield adman at adman.net
Thu Feb 18 20:48:08 EST 2010


Its a very simple upgrade... Run the license validator to confirm you have a
CCX 7 license file ready to go then drop in the CD click next, next, next
and reboot. First time the agents or supervisors log in they're prompted to
update their client - as long as they have admin rights everything is good
to go. Should take less than an hour to complete.

-Adam

On Thu, Feb 18, 2010 at 6:21 PM, Ratko Dodevski <rade239 at gmail.com> wrote:

> Hi... quick question, and i hope for quick response :)) Is upgrade from
> CCX-5 to CCX-7 a new install or there is some migration tools (steps)... a
> need it onto new servers.
>
> Thanks in advance
>
> --
> Ratko
>
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