[cisco-voip] Upgrading CUCM 6.1(3) to 7.0(2)

Chris Ward (chrward) chrward at cisco.com
Fri Feb 19 15:22:14 EST 2010


Demo SW feature licenses don't survive upgrades. You need to do a fresh
install of 7.0.2 or purchase the lab SKU from Cisco for actual licenses
that will survive upgrades.

+Chris


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Friday, February 19, 2010 3:10 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Upgrading CUCM 6.1(3) to 7.0(2)

Hello,

was googling around for an answer and this thread looked sorta related
but i'm not sure.

I have a publisher loaded on Vmware server 2.0 (Lab setup) to test
upgrade from 6.1 to 7.1. Did a fresh 6.1 install and restored a recent
backup onto it from our production system, including licenses, no
problems. Upgraded to 7.1, no problems (all my test phones still
register, test CRS works, etc). However when I go to upload the 7.1
feature license I get this error:

"Installation on invalid / Obsolete hardware. License file upload not
allowed."

Is this just due to being on VMWare? I had to monkey with the vm
config file to get MAC addresses to match for licenses, perhaps that
is what causes this?



On Mon, Mar 23, 2009 at 12:58 PM, Wes Sisk <wsisk at cisco.com> wrote:
> that is correct. upgrade removes demo files and there is no way to
restore
> them. this is the reason for the nasty text on ccmadmin page now when
demo
> files are in use.
>
> /wes
>
> On Monday, March 23, 2009 1:49:15 PM, Matthew Melbourne
> <matt at melbourne.org.uk> wrote:
>
> Having now upgraded to 7.0(2) by first downgrading to 6.1(2) in the
> inactive partition, I appear to have lost the (Demo) Software Feature
> License (as viewed in the License Unit Report), although the Phone
> DLUs and the Node Licence Features are present (at 150 and 3
> respectively).
>
> The feature license is definitely not present, as I'm seeing the
> following error in RTMT:
>
> Date: Mar 23 17:23:36
> Machine Name: cucm
> Severity: Error
> App ID: Cisco CallManager
> Message: : 0: Mar 23 17:23:36.72 UTC :
> %CCM_CALLMANAGER-CALLMANAGER-3-NoFeatureLicense: No feature license
> found. Cluster ID:StandAloneCluster Node ID:cucm
>
> CUCM 6.1(2) was working before the upgrade with a license file. Could
> it be that demo licenses are detected at install time, and are not
> upwards compatible - i.e. a CUCM 6 SW Feature license is not honoured
> when upgrading from CUCM 6.x to 7.x? Is there any workaround, or must
> a demo CUCM 7.x system be installed into VMware using CUCM 7.x
> bootable media in order to generate a CUCM 7.x SW Feature license?
>
> Cheers,
>
> Matt
>
> 2009/3/23 Ryan Ratliff <rratliff at cisco.com>
>
>
> The CUCM compatibility matrix shows what versions you can upgrade from
7.0
> from.
>
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.ht
ml#w
> p40074
>
> -Ryan
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew
Loraditch
> Sent: Monday, March 23, 2009 10:12 AM
> To: Matthew Melbourne; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Upgrading CUCM 6.1(3) to 7.0(2)
>
> At this point you have to wait for 7.1 to be able to upgrade from
6.1.3
> Your stuck if you are at 6.1.3
>
>
> Matthew Loraditch
> 1965 Greenspring Drive
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com
> Support Issue? Email support at heliontechnologies.com for fast
assistance!
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew
Melbourne
> Sent: Monday, March 23, 2009 9:56 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Upgrading CUCM 6.1(3) to 7.0(2)
>
> Hi,
>
> I'm trying to upgrade a lab installation of CUCM 6.1.3.2000-1 (running
> under VMware) to CUCM 7.0(2) using the non-bootable
> UCSinstall_UCOS_7.0.2.100000-18.sgn.iso upgrade file. However, when
> attempting the upgrade, the following message is generated:
>
> "Upgrade candidates found in the the patch directory are not allowed
by
> the current version"
>
> I have tried upgrading locally (using a DVD) as well as remotely using
> FTP. The MD5 hash of the file is correct, according to the 7.0(2)
release
> notes. The release notes suggest an upgrade from 6.1(3) to 7.0(2)
should
> be possible.
>
> Cheers,
>
> Matt
>
> --
> Matthew Melbourne
>




-- 
Ed Leatherman
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