[cisco-voip] 911 Calls

Wes Sisk wsisk at cisco.com
Thu Feb 25 08:52:58 EST 2010


very creative solutions.  please consider checking with your local laws 
as well.  some areas have laws that specifically prevent 911 intercept 
and require it route immediately out to emergency services.

/wes

On Wednesday, February 24, 2010 6:28:17 PM, Steve Sarrick 
<ssarrick at drsllc.net> wrote:
>
> We route to Unity first playing a message that says "you have dialed 
> 911, if this is an emergency stay on the line, otherwise hang up".  
> There are blogs out there how to do it, I can find it for you if you 
> want to go this route.  9911 goes out normal.
>
>  
>
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *H, Tim
> *Sent:* Wednesday, February 24, 2010 5:54 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 911 Calls
>
>  
>
> All,
>
>  
>
> Lately we've been seeing more and more 911 calls go out of our 
> building by "accident."  None of our route patterns have changed 
> lately.  I'm not sure why this could be happening.  A couple of questions.
>
>  
>
> 1. Is there a good way to prevent this from happening? Is anyone else 
> doing anything special to prevent this?
>
> 2. I'm trying to find a way to report on the 911 calls and am unable 
> to find a report that will accommodate my needs.  Does anyone know of 
> reports to run for this?
>
>  
>
> Thanks,
>
> Tim
>
> ------------------------------------------------------------------------
>
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