[cisco-voip] Posting session ID in CAD interface when an agent places anoutboundcall

Apostol, Roselyn r.apostol at ph.fujitsu.com
Fri Feb 26 01:58:59 EST 2010


Hi,

 

I have created a script that captures the account number and the session
id then display it in CAD interface. I am wandering if there is a way to
display the session id when an agent makes a direct outbound call? 

 

I am using UCCX 7.0(1)_SR05

 

Thanks in advance!

 

Regards,

Len

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