[cisco-voip] incorrect route to Voicemail on CME

Jason Shearer jshearer at amedisys.com
Tue Jan 5 12:30:20 EST 2010


Already asked that.  Marty said that he had those lines in the gateway.

Jason

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of miken miken
Sent: Tuesday, January 05, 2010 11:08 AM
To: Marty van de Veerdonk [Voice Identity]
Cc: cisco-voip
Subject: Re: [cisco-voip] incorrect route to Voicemail on CME

voice service voip
 allow-connections h323 to sip
 allow-connections sip to h323
On Tue, Jan 5, 2010 at 8:00 AM, Marty van de Veerdonk [Voice Identity] <marty at voiceidentity.nl<mailto:marty at voiceidentity.nl>> wrote:
I already tried that, with no result ;-(


----- Oorspronkelijk bericht -----
Van: "Denis Pointer" <denis.mailer at gmail.com<mailto:denis.mailer at gmail.com>>
Aan: "Marty van de Veerdonk [Voice Identity]" <marty at voiceidentity.nl<mailto:marty at voiceidentity.nl>>
Verzonden: Dinsdag 5 januari 2010 14:59:16 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen
Onderwerp: Re: [cisco-voip] incorrect route to Voicemail on CME
Hello,
  What happens if you remove these two lines from dial-peer 9000?

 b2bua
 voice-class sip outbound-proxy ipv4:172.21.0.8

--
Denis Pointer, A. Sc. T.
Customer Systems Analyst (Senior Design)

CCVP, CCNA, CCDA
Cisco Unified Contact Center Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco IP Communications Express Specialist

On Tue, Jan 5, 2010 at 5:09 AM, Marty van de Veerdonk [Voice Identity] <marty at voiceidentity.nl<mailto:marty at voiceidentity.nl>> wrote:
This a detailed debug log message

#################
ia: SIP/2.0/UDP 213.239.5.68;branch=z9hG4bK585b.cd26fb04.0,SIP/2.0/UDP  212.4.211.245:5060;rport=64054;x-route-tag="cid:DMS-TRUNK at 212.4.211.245<mailto:cid%3ADMS-TRUNK at 212.4.211.245>";branch=z9hG4bK4DBCFB24DF
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 103 PRACK


Jan  5 11:07:44: //-1/5C59EC5D9673/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x0
Jan  5 11:07:44: //-1/625B9FEE84F8/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x486EC3E8; count=4
Jan  5 11:07:44: //-1/625B9FEE84F8/RXRULE/regxrule_dp_translate: No profile found in peer 9000 for outgoing direction
Jan  5 11:07:44: //-1/625B9FEE84F8/RXRULE/regxrule_dp_translate: calling_number=31625090615 calling_octet=0x0
        called_number=9000 called_octet=0x0
        redirect_number=1099 redirect_type=0 redirect_plan=0    redirect_PI=0 redirect_SI=0
Jan  5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPI_ipip_copy_channelInfo_to_sdp:
filter mis-match, failing call
Jan  5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!
Jan  5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!
Jan  5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPIAddSDPMediaPayload: Call Origination Failed: None of the selected codec from CLI is supported by SIP
Jan  5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPIOutgoingCallSDP: Error with codec types on media line : 1
Jan  5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPICreateOutboundSDP: Error in creating an SDP for the outbound call - Check for supported codecs
Jan  5 11:07:44: //38920/625B9FEE84F8/SIP/Error/preprocessSetup: Error during outbound SDP creation
Jan  5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!
Jan  5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!
Jan  5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_spi_process_ccapi_event: CCAPI Event Preprocessor Failure
Jan  5 11:07:44: //-1/5C59EC5D9673/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x0
Jan  5 11:07:44: //38917/5C59EC5D9673/SIP/Error/act_sentalert_disconnect: Disconnect cause from ccapi :65 and sip_disc_cause: 501
Jan  5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 501 Not Implemented


#################


----- Oorspronkelijk bericht -----

Van: "Marty van de Veerdonk [Voice Identity]" <marty at voiceidentity.nl<mailto:marty at voiceidentity.nl>>
Aan: "Jason Shearer" <jshearer at amedisys.com<mailto:jshearer at amedisys.com>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Verzonden: Dinsdag 5 januari 2010 11:21:01 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen
Onderwerp: Re: [cisco-voip] incorrect route to Voicemail on CME

When the call is redirected to voicemail box 9000 (via dialpeer 900) I see an error

" No profile found in peer 9000 for outgoing direction"

dial-peer voice 9000 voip
 description ***VOICEMAIL***
 destination-pattern 9000
 b2bua
 voice-class sip outbound-proxy ipv4:172.21.0.8
 session protocol sipv2
 session target ipv4:172.21.0.8
 dtmf-relay sip-notify
 codec g711ulaw
 no vad

----- Oorspronkelijk bericht -----
Van: "Jason Shearer" <jshearer at amedisys.com<mailto:jshearer at amedisys.com>>
Aan: "Marty van de Veerdonk [Voice Identity]" <marty at voiceidentity.nl<mailto:marty at voiceidentity.nl>>, cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Verzonden: Dinsdag 5 januari 2010 10:48:42 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen
Onderwerp: RE: [cisco-voip] incorrect route to Voicemail on CME
Does the external call hit CUE at all or just get reorder?

Jason

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Marty van de Veerdonk [Voice Identity]
Sent: Tuesday, January 05, 2010 3:38 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] incorrect route to Voicemail on CME

I have a CME and Unity Express.
On the CME several dn's and huntpilots are present. Also there is a voicemail number (9000).

When an internal call is placed to huntpilot 1099 the call routes to DN's 1000 and 1001, and finally to voicemail (9000).
But when an external call is placed to the same huntpilot 1099 the call isn't routed to the voicemailbox.

What can be the reason for this?

#####
!
dial-peer voice 9000 voip
 description ***VOICEMAIL***
 destination-pattern 9000
 b2bua
 voice-class sip outbound-proxy ipv4:172.21.0.8
 session protocol sipv2
 session target ipv4:172.21.0.8
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
!
ephone  1
 no multicast-moh
 description 1000
 mac-address 0014.F22A.3A44
 username "Mike"
 type 7970
 button  1:1
!
!
!
ephone  2
 description 1001
 mac-address 000F.8F35.F71E
 username "Joyce"
 speed-dial 1 9000 label "Voicemail"
 type 7940
 button 1:3
!
!
ephone-hunt 1 sequential
pilot 1099
list 1000, 1001
final 9000
preference 1
timeout 5, 5
no-reg pilot
!
###################

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*** NOTICE--The attached communication contains privileged and confidential information. If you are not the intended recipient, DO NOT read, copy, or disseminate this communication. Non-intended recipients are hereby placed on notice that any unauthorized disclosure, duplication, distribution, or taking of any action in reliance on the contents of these materials is expressly prohibited. If you have received this communication in error, please delete this information in its entirety and contact the Amedisys Privacy Hotline at 1-866-518-6684. Also, please immediately notify the sender via e-mail that you have received this communication in error. ***
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