[cisco-voip] incorrect route to Voicemail on CME

Wed Jan 6 05:01:46 EST 2010

no positive result. 

The call gets disconnected as soon as the call is routed from the huntpilot towards 9000 (Unity Express). 

In the debug output I see codec errors. Can this be te reason? 

! 
voice class codec 1 
codec preference 1 g711ulaw 
codec preference 2 g711alaw 
! 
dial-peer voice 9000 voip 
description ***VOICEMAIL*** 
destination-pattern 9000 
no voice-class sip outbound-proxy 
session protocol sipv2 
session target ipv4:172.21.0.8 
dtmf-relay rtp-nte 
codec g711ulaw 
no vad 
! 

##################### 

Jan 6 09:57:04: feature call forward featname is 3 
Jan 6 09:57:04: //40342/AD31E41F854C/SIP/Error/sipSPI_ipip_copy_channelInfo_to_sdp: 
filter mis-match, failing call 
Jan 6 09:57:04: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!! 
Jan 6 09:57:04: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!! 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/cc_api_call_disconnected: 
Cause Value=65, Interface=0x47345B78, Call Id=40342 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/cc_api_call_disconnected: 
Call Entry(Responsed=TRUE, Cause Value=65, Retry Count=0) 
Jan 6 09:57:04: //40342/AD31E41F854C/SIP/Error/sipSPIAddSDPMediaPayload: Call Origination Failed: None of the selected codec from CLI is supported by SIP 
Jan 6 09:57:04: //40342/AD31E41F854C/SIP/Error/sipSPIOutgoingCallSDP: Error with codec types on media line : 1 
Jan 6 09:57:04: //40342/AD31E41F854C/SIP/Error/sipSPICreateOutboundSDP: Error in creating an SDP for the outbound call - Check for supported codecs 
Jan 6 09:57:04: //40342/AD31E41F854C/SIP/Error/preprocessSetup: Error during outbound SDP creation 
Jan 6 09:57:04: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!! 
Jan 6 09:57:04: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!! 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/cc_api_call_disconnected: 
Cause Value=47, Interface=0x47345B78, Call Id=40342 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/cc_api_call_disconnected: 
Call Entry(Responsed=TRUE, Cause Value=65, Retry Count=0) 
Jan 6 09:57:04: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_spi_process_ccapi_event: CCAPI Event Preprocessor Failure 
Jan 6 09:57:04: //40339/xxxxxxxxxxxx/CCAPI/ccCallReleaseResources: 
release reserved xcoding resource. 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/ccCallSetAAA_Accounting: 
Accounting=0, Call Id=40342 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/ccCallDisconnect: 
Cause Value=65, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=65) 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/ccCallDisconnect: 
Cause Value=65, Call Entry(Responsed=TRUE, Cause Value=65) 
Jan 6 09:57:04: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/cc_api_call_disconnect_done: 
Disposition=-11, Interface=0x47345B78, Tag=0x0, Call Id=40342, 
Call Entry(Disconnect Cause=65, Voice Class Cause Code=0, Retry Count=0) 
Jan 6 09:57:04: //40342/A72F320F9237/CCAPI/cc_api_call_disconnect_done: 
Call Disconnect Event Sent 

----- Oorspronkelijk bericht ----- 
Van: "Cristobal Priego" <cristobalpriego at gmail.com> 
Aan: "Jason Shearer" <jshearer at amedisys.com> 
Cc: "miken miken" <miken at sisna.com>, "Marty van de Veerdonk [Voice Identity]" <marty at voiceidentity.nl>, "cisco-voip" <cisco-voip at puck.nether.net> 
Verzonden: Dinsdag 5 januari 2010 18:38:33 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen 
Onderwerp: Re: [cisco-voip] incorrect route to Voicemail on CME 

What happens if you add the dtmf trp-nte under dial-peer 9000 

It looks like tha when it tries to create the two legs it fails due to a codec mismatch 

Sent from my iPhone 

On Jan 5, 2010, at 9:30 AM, Jason Shearer < jshearer at amedisys.com > wrote: 

Already asked that. Marty said that he had those lines in the gateway. 

Jason 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of miken miken 
Sent: Tuesday, January 05, 2010 11:08 AM 
To: Marty van de Veerdonk [Voice Identity] 
Cc: cisco-voip 
Subject: Re: [cisco-voip] incorrect route to Voicemail on CME 

voice service voip 

allow-connections h323 to sip 

allow-connections sip to h323 

On Tue, Jan 5, 2010 at 8:00 AM, Marty van de Veerdonk [Voice Identity] < marty at voiceidentity.nl > wrote: 

I already tried that, with no result ;-( 

----- Oorspronkelijk bericht ----- 
Van: "Denis Pointer" < denis.mailer at gmail.com > 
Aan: "Marty van de Veerdonk [Voice Identity]" < marty at voiceidentity.nl > 
Verzonden: Dinsdag 5 januari 2010 14:59:16 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen 
Onderwerp: Re: [cisco-voip] incorrect route to Voicemail on CME 

Hello, 

What happens if you remove these two lines from dial-peer 9000? 

b2bua 
voice-class sip outbound-proxy ipv4:172.21.0.8 

-- 
Denis Pointer, A. Sc. T. 
Customer Systems Analyst (Senior Design) 

CCVP, CCNA, CCDA 
Cisco Unified Contact Center Specialist 
Cisco IP Telephony Design Specialist 
Cisco Unity Design Specialist 
Cisco Unity Support Specialist 
Cisco IP Communications Express Specialist 

On Tue, Jan 5, 2010 at 5:09 AM, Marty van de Veerdonk [Voice Identity] < marty at voiceidentity.nl > wrote: 

This a detailed debug log message 

################# 
ia: SIP/2.0/UDP 213.239.5.68;branch=z9hG4bK585b.cd26fb04.0,SIP/2.0/UDP 212.4.211.245:5060;rport=64054;x-route-tag=" cid:DMS-TRUNK at 212.4.211.245 ";branch=z9hG4bK4DBCFB24DF 
Server: Cisco-SIPGateway/IOS-12.x 
CSeq: 103 PRACK 

Jan 5 11:07:44: //-1/5C59EC5D9673/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x0 
Jan 5 11:07:44: //-1/625B9FEE84F8/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x486EC3E8; count=4 
Jan 5 11:07:44: //-1/625B9FEE84F8/RXRULE/regxrule_dp_translate: No profile found in peer 9000 for outgoing direction 
Jan 5 11:07:44: //-1/625B9FEE84F8/RXRULE/regxrule_dp_translate: calling_number=31625090615 calling_octet=0x0 
called_number=9000 called_octet=0x0 
redirect_number=1099 redirect_type=0 redirect_plan=0 redirect_PI=0 redirect_SI=0 
Jan 5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPI_ipip_copy_channelInfo_to_sdp: 
filter mis-match, failing call 
Jan 5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!! 
Jan 5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!! 
Jan 5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPIAddSDPMediaPayload: Call Origination Failed: None of the selected codec from CLI is supported by SIP 
Jan 5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPIOutgoingCallSDP: Error with codec types on media line : 1 
Jan 5 11:07:44: //38920/625B9FEE84F8/SIP/Error/sipSPICreateOutboundSDP: Error in creating an SDP for the outbound call - Check for supported codecs 
Jan 5 11:07:44: //38920/625B9FEE84F8/SIP/Error/preprocessSetup: Error during outbound SDP creation 
Jan 5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!! 
Jan 5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!! 
Jan 5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_spi_process_ccapi_event: CCAPI Event Preprocessor Failure 
Jan 5 11:07:44: //-1/5C59EC5D9673/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x0 
Jan 5 11:07:44: //38917/5C59EC5D9673/SIP/Error/act_sentalert_disconnect: Disconnect cause from ccapi :65 and sip_disc_cause: 501 
Jan 5 11:07:44: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: 
Sent: 
SIP/2.0 501 Not Implemented 

################# 

----- Oorspronkelijk bericht ----- 

Van: "Marty van de Veerdonk [Voice Identity]" < marty at voiceidentity.nl > 
Aan: "Jason Shearer" < jshearer at amedisys.com > 

Cc: cisco-voip at puck.nether.net 
Verzonden: Dinsdag 5 januari 2010 11:21:01 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen 
Onderwerp: Re: [cisco-voip] incorrect route to Voicemail on CME 

When the call is redirected to voicemail box 9000 (via dialpeer 900) I see an error 

" No profile found in peer 9000 for outgoing direction" 

dial-peer voice 9000 voip 
description ***VOICEMAIL*** 
destination-pattern 9000 
b2bua 
voice-class sip outbound-proxy ipv4:172.21.0.8 
session protocol sipv2 
session target ipv4:172.21.0.8 
dtmf-relay sip-notify 
codec g711ulaw 
no vad 

----- Oorspronkelijk bericht ----- 
Van: "Jason Shearer" < jshearer at amedisys.com > 
Aan: "Marty van de Veerdonk [Voice Identity]" < marty at voiceidentity.nl >, cisco-voip at puck.nether.net 
Verzonden: Dinsdag 5 januari 2010 10:48:42 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen 
Onderwerp: RE: [cisco-voip] incorrect route to Voicemail on CME 

Does the external call hit CUE at all or just get reorder? 

Jason 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Marty van de Veerdonk [Voice Identity] 
Sent: Tuesday, January 05, 2010 3:38 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] incorrect route to Voicemail on CME 

I have a CME and Unity Express. 
On the CME several dn's and huntpilots are present. Also there is a voicemail number (9000). 

When an internal call is placed to huntpilot 1099 the call routes to DN's 1000 and 1001, and finally to voicemail (9000). 
But when an external call is placed to the same huntpilot 1099 the call isn't routed to the voicemailbox. 

What can be the reason for this? 

##### 
! 
dial-peer voice 9000 voip 
description ***VOICEMAIL*** 
destination-pattern 9000 
b2bua 
voice-class sip outbound-proxy ipv4:172.21.0.8 
session protocol sipv2 
session target ipv4:172.21.0.8 
dtmf-relay sip-notify 
codec g711ulaw 
no vad 
! 
! 
ephone 1 
no multicast-moh 
description 1000 
mac-address 0014.F22A.3A44 
username "Mike" 
type 7970 
button 1:1 
! 
! 
! 
ephone 2 
description 1001 
mac-address 000F.8F35.F71E 
username "Joyce" 
speed-dial 1 9000 label "Voicemail" 
type 7940 
button 1:3 
! 
! 
ephone-hunt 1 sequential 
pilot 1099 
list 1000, 1001 
final 9000 
preference 1 
timeout 5, 5 
no-reg pilot 
! 
################### 

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