[cisco-voip] Unity Connection question
Scott Voll
svoll.voip at gmail.com
Wed Jan 6 13:04:14 EST 2010
Two Ideas come to mind.
first. Forward out the PSTN (Call forward to 555.555.3003) and then it comes
back in to the other extension.
second, add an alt number to the 3003 of 3001.
otherwise your doing what Lelio suggested.
Scott
On Wed, Jan 6, 2010 at 8:36 AM, Sandy Lee <Sandy.Lee at dti.ulaval.ca> wrote:
> Hi everyone,
>
>
>
> We just migrated to Unity Connection 7.1 and we have an annoying issue.
>
>
>
> DN 3001 w/o voicemail and CFA 3003
>
> DN 3003 w voicemail
>
>
>
> When someone calls 3001, they have the UC opening greeting. With our old
> voicemail system, the caller would have “Sorry, the user you are trying to
> reach doesn’t have a voicemail box defined in the system, goodbye”.
>
>
>
> Anyone have an idea how I could achieve that? I didn’t find a way to match
> a non-existant mailbox for a call handler or a call routing rule. Is there a
> global setting for that?
>
>
>
> Thanks and regards.
>
> ________________________________
>
>
>
> *Sandy Lee*
>
> Analyste
>
> Division des infrastructures
>
> Direction des technologies de l'information
>
> Université Laval
>
> ( 418.656.2131, ext. 4420
>
> Courriel <Sandy.Lee at dti.ulaval.ca> — Nous joindre<http://www.dti.ulaval.ca/sgc/nous_joindre>— Avis
> relatif à la confidentialité<http://www.rec.ulaval.ca/lce/securite/confidentialite.htm>
>
> *VEUILLEZ PRENDRE NOTE DE MA NOUVELLE ADRESSE ÉLECTRONIQUE *:
> Sandy.Lee at dti.ulaval.ca
>
>
>
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>
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