[cisco-voip] 911 operator gets billing number instead of DID

Chris Clouse Chris.Clouse at cdw.com
Thu Jan 7 13:36:44 EST 2010


This is by design unless you purchase E911/PSALI service from your telco.

~Chris

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella Mariotti-Jones
Sent: Thursday, January 07, 2010 12:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 911 operator gets billing number instead of DID

Hi all, we are having an issue with our outgoing calls to 911 to where the operator sees our trunk billing number instead of our DID number. I can watch the call going out through my mgcp gateway to Qwest and I see the correct DID under Calling Party Number and if we call the 911 supervisor or anybody else our DID shows up correctly just not to 911. Has anyone seen this before? Is anyone in my area having the same issue with the same setup? Scott?  ;-)
TIA.

Rossella

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