[cisco-voip] 911 operator gets billing number instead of DID

[Rossella Mariotti-Jones]

Something must have changed then since the last time we tested this
because at one point the 911 operator did see our DIDs. Thanks for the
input.

 

rossella mariotti-jones | network analyst | chemeketa community college
| rossella.mariotti.jones at chemeketa.edu | 503-589-7775

to reduce waste, please consider not printing this email unless
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From: Joe Martini (joemar2) [mailto:joemar2 at cisco.com] 
Sent: Thursday, January 07, 2010 10:39 AM
To: Rossella Mariotti-Jones; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 911 operator gets billing number instead of
DID

 

It's very commonly seen, the provider changes it.  You'll have to
contact them.

 

Joe

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella
Mariotti-Jones
Sent: Thursday, January 07, 2010 1:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 911 operator gets billing number instead of DID

 

Hi all, we are having an issue with our outgoing calls to 911 to where
the operator sees our trunk billing number instead of our DID number. I
can watch the call going out through my mgcp gateway to Qwest and I see
the correct DID under Calling Party Number and if we call the 911
supervisor or anybody else our DID shows up correctly just not to 911.
Has anyone seen this before? Is anyone in my area having the same issue
with the same setup? Scott?  ;-)

TIA.

 

Rossella

 

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