[cisco-voip] Unity Connection - Transfer to another voicemail

[Sandy Lee]

Hi,

How can I have a voicemail transfer the messages in another voicemail ? For example:

Director with DN 4420 & voicemail
Secretary with DN 3632 & voicemail
They both have a vm, but the Director wants the secretary to have his messages in her vm, so that she doesn't have to know his password.

I tried with a call handler, but the problem is that if I do not play the 3632 greeting when someone calls 4420, it's ok, but when someone calls 3632 directly, the greeting doesn't play either! The other way around is that the caller hears 2 gretings in a row...

I tried with alternate extension, but to make it work, 3632 can't be defined as a user with voicemail, so not a good idea either.

With our old vm system, the user could use an option to do that and I can't seem to find a way to replicate that in UC. I must do something wrong in my call handler.

Any help would be appreciated.
Thanks!

________________________________

Sandy Lee
Analyste
Division des infrastructures
Direction des technologies de l'information
Université Laval
* 418.656.2131, ext. 4420
Courriel<mailto:Sandy.Lee at dti.ulaval.ca> - Nous joindre<http://www.dti.ulaval.ca/sgc/nous_joindre> - Avis relatif à la confidentialité<http://www.rec.ulaval.ca/lce/securite/confidentialite.htm>
VEUILLEZ PRENDRE NOTE DE MA NOUVELLE ADRESSE ÉLECTRONIQUE : Sandy.Lee at dti.ulaval.ca<mailto:Sandy.Lee at dti.ulaval.ca>

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