[cisco-voip] Phone in CCME 7.1 buttons do not work....
Jonathan Charles
jonvoip at gmail.com
Sun Jan 24 21:06:06 EST 2010
Here is a debug ephone:
HTANYC505a#
HTANYC505a#
HTANYC505a#htsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPhtsp->cdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at
SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20, chan 1 at SkinnyIsPeerNonSCCP
HTANYC505a#peer_vdb is NULL for DN 20, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb
is NULL for DN 20, chan 1 at SkinnyIsPeerNonSCCPpeer_vdb is NULL for DN 20,
chan 1 at SkinnyIsPeerNonSCCP
HTANYC505a#
*Jan 25 01:52:04.975: %IPPHONE-6-REG_ALARM: 14: Name=SEP0024C40BC4A7 Load=
SCCP42.8-5-3S Last=UCM-closed-TCP
*Jan 25 01:52:05.039: %IPPHONE-6-REGISTER: ephone-21:SEP0024C40BC4A7
IP:10.5.2.61 Socket:12 DeviceType:Phone has registered.
HTANYC505a#
*Jan 25 01:52:12.751: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.751: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087465692, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087474220, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size
1087474220, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
0
HTANYC505a#
*Jan 25 01:52:12.755: socket 12 fatal error 11! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 0
HTANYC505a#
*Jan 25 01:52:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 4
*Jan 25 01:52:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 4
*Jan 25 01:52:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 4
*Jan 25 01:52:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 4
HTANYC505a#
*Jan 25 01:52:27.103: %IPPHONE-6-REG_ALARM: 20: Name=SEP0023EBC7EE7C Load=
SCCP42.8-5-3S Last=Phone-Keypad
*Jan 25 01:52:27.163: %IPPHONE-6-REGISTER: ephone-24:SEP0023EBC7EE7C
IP:10.5.2.39 Socket:32 DeviceType:Phone has registered.
HTANYC505a#
*Jan 25 01:52:45.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 34
*Jan 25 01:52:45.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 34
*Jan 25 01:52:45.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 34
*Jan 25 01:52:45.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 34
HTANYC505a#
*Jan 25 01:52:47.235: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.235: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.235: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.235: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.239: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.239: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.239: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.239: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
*Jan 25 01:52:47.239: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
HTANYC505a#
*Jan 25 01:52:47.239: socket 32 fatal error 11! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 0
HTANYC505a#
*Jan 25 01:53:12.511: socket 12 fatal error 0! can't write with size
1087474228, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
61
HTANYC505a#
*Jan 25 01:53:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 64
*Jan 25 01:53:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 64
*Jan 25 01:53:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 64
*Jan 25 01:53:15.523: socket 12 fatal error 0! can't write with size 0, fd
12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive 64
*Jan 25 01:53:15.527: socket 32 fatal error 0! can't write with size 0, fd
32
HTANYC505a# phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 29
*Jan 25 01:53:15.527: socket 32 fatal error 0! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 29
*Jan 25 01:53:15.527: socket 32 fatal error 0! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 29
*Jan 25 01:53:15.527: socket 32 fatal error 0! can't write with size 0, fd
32 phone tag 24 device name SEP0023EBC7EE7C state 1 keepalive 29
HTANYC505a#
*Jan 25 01:53:22.507: socket 12 fatal error 0! can't write with size
1087474228, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
71
HTANYC505a#
*Jan 25 01:53:32.507: socket 12 fatal error 0! can't write with size
1087474228, fd 12 phone tag 21 device name SEP0024C40BC4A7 state 1 keepalive
81
HTANYC505a#un all
All possible debugging has been turned off
It is weird, the phone takes forever to register to CCME (CCME as SRST) and
once it does register the buttons don't work, it cannot make or receive
calls.
This is a 7962 with a 7915 attached, there are 15 phones configured the same
way in the bull pen, two do not work, the other 13 are fine.
Here is the ephone config:
ephone 24
device-security-mode none
description Jane Doe
mac-address 0023.EBC7.EE7C
max-calls-per-button 4
type 7962 addon 1 7915-12
button 1:24 2:29 3:25 4:22
button 5:13 7:28 8:31 9:23
button 10:20 11:26 12:21 13:19
button 14:27 15:10 16:18 17:30
button 18:45
pin 12345
!
This is an exemplar of the ephone-dn config"
ephone-dn 24 octo-line
number 2773 secondary 2125552773
description 212-555-2773
name Jane Doe
allow watch
no huntstop
!
!
Any ideas?
BTW, we have swapped the phone, sidecar, and cabling with known good and the
problem always follows the configuration...
NOTE, if the sidecar is disconnected, the phone works fine... it also works
fine while the sidecar is booting...
Jonathan
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