[cisco-voip] FW: [RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound

[Wes Sisk]

yep, it means your cef process generated a core dump.  i.e. it crashed.  
this is the equivalent of windows dr.watson and user.dmp.

First level diagnosis:
from the CLI use 'utils core list' to identify the core file and then 
'utils core analyze' to generate the backtrace from the core file.  you 
*should* be able to search for the backtrace in bug toolkit to find the 
relevant defect. if btk is not cooperating then open a tac case and 
provide your CM version and the backtrace.  That is adequate to identify 
the defect for known crashes.

Second level diagnosis:
If the backtrace does not match a known signature then we have to 
diagnose the core.  That requires:
- the actual cef core file (core files may be very large)
- the backtrace from the core file
- cef traces for 1 hour leading up to the failure
- possibly other traces such as cm SDI/SDL for the same timeframe

/Wes


On Wednesday, January 27, 2010 10:41:41 AM, Voll, Scott 
<Scott.Voll at wesd.org> wrote:
>
> I'm not finding much on a Google search.  Any idea what this means?
>
>  
>
> I'm guessing a Cisco Extended Function crashed on my first node, but 
> not quite sure what needs to be done or if this is a tac case.
>
>  
>
> From a TAC point of view which RTMT logs should I be getting if I need 
> to open a ticket?
>
>  
>
> This is the first time I've seen this error.
>
>  
>
> Thanks
>
>  
>
> Scott
>
>  
>
> PS. CM 6.1.4-2000.2
>
>  
>
> *From:* RTMT_Admin at wesd.org [mailto:RTMT_Admin at wesd.org]
> *Sent:* Wednesday, January 27, 2010 6:06 AM
> *To:* Voll, Scott
> *Subject:* [RTMT-ALERT-CMPUB-Cluster] CoreDumpFileFound
>
>  
>
> CoreDumpFileFound TotalCoresFound : 1 CoreDetails : The following 
> lists up to 6 cores dumped by corresponding applications. Core1 : 
> Cisco Extended Functions (core.13530.11.cef.1264601139) AppID : Cisco 
> Log Partition Monitoring Tool ClusterID : NodeID : CM1 . The alarm is 
> generated on Wed Jan 27 06:05:44 PST 2010.
>
> ------------------------------------------------------------------------
>
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