[cisco-voip] Customer Response Solution 4.0

Scott Voll svoll.voip at gmail.com
Wed Jan 27 13:24:45 EST 2010


Can you use the real time monitoring on your big screen?

Scott

On Wed, Jan 27, 2010 at 8:25 AM, Razvan Avramescu <curlyromania at gmail.com>wrote:

> Hello Everyone,
>
> Is there someone who knows what application I can use or who can give me
> some idea about how to get data from a Customer Serponse Solution 4.0 SQL
> Database and to display it on big LCD Monitors? I need to do this in order
> to display the Grade of Service and the Abandoned Call Rate.
>
> I hope you understood my need.
>
> Thank you,
> --
> Razvan
>
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>
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