[cisco-voip] Transfer to CTI

Haas, Neal nhaas at co.fresno.ca.us
Tue Jul 6 12:25:32 EDT 2010


I am trying to forward some phones to a CTI route point. When I call the phone it will not forward to the CTI route point, but instead goes to the phones mail box? How do I solve this so that it forwards to the CTI route point.

The CTI Route point is actually a phone tree on Unity conn.,

Neal Haas
County Of Fresno
IT Analyst - ITSD, Communications
1020 S 10th St
Fresno, CA  93702
Desk 559.600.5890

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