[cisco-voip] 7911s not working after upgrade

Mon Jul 12 15:51:37 EDT 2010

Nope, CM 5.1 and later all require signed files.  You will need a 
.cop.sgn for the installer to be recognized.

/Wes

On Monday, July 12, 2010 3:47:06 PM, STEVEN CASPER <SCASPER at mtb.com> wrote:
> Did the scan, I do not have any old enough firmware on my TFTP 
> servers. Can I install this on a CUCM 7.1.5.11900-6? 
>  
> cmterm-7911_7906-sccp.8-3-4SR1.cop  Login & Valid Contract Required
> Release Date: 05/Mar/2008
> 7911/7906 SCCP IP Phone load - Compatible CUCM Versions: 5.0(1), 
> 5.0(2), 5.0(3)
> Size: 3959.95 KB  (4054987 bytes)
>  
> Steve
>
>
>
> >>> Wes Sisk <wsisk at cisco.com> 7/12/2010 2:41 PM >>>
> I believe 7911 fits into the category of "3rd Gen Phone loads 8.3 and 
> earlier use SCCPv15 and earlier so will not be directly affected" so 
> you will need something even older than 8.5.3.  The older loads should 
> be on the server as they should have migrated forward with other TFTP 
> files.  To confirm what is available in TFTP from CLI:
>
> admin:file list tftp SCCP*
> SCCP11.9-0-2SR1S.loads                  SCCP31.9-0-2SR1S.loads
> SCCP41.9-0-2SR1S.loads                  SCCP42.9-0-2SR1S.loads
> SCCP45.9-0-2SR1S.loads                  SCCP6901.9-0-2-0.loads
> SCCP6911.9-0-2-0.loads                  SCCP69xx.8-5-2-70-7.loads
> SCCP69xx.8-5-2-70-7.zz                  SCCP69xx.9-0-2-0.loads
> SCCP69xx.9-0-2-0.zz.sgn                 SCCP70.9-0-2SR1S.loads
> SCCP75.9-0-2SR1S.loads                 
> dir count = 0, file count = 13
>
> /Wes
>
> On Monday, July 12, 2010 11:52:29 AM, STEVEN CASPER <SCASPER at mtb.com> 
> wrote:
>> Thanks for this! I am going to try a preSCCPv17 version. Would 
>> 8-5-3.for 7911_7906 already be on my 7.1.5 servers or would this need 
>> to be downloaded and installed?
>>  
>> Steve
>>  
>>
>>
>> >>> "Jason Aarons (US)" <jason.aarons at us.didata.com> 7/12/2010 11:02 
>> AM >>>
>>
>> SCCP and fixup
>>
>> https://supportforums.cisco.com/docs/DOC-8131;jsessionid=92A3673D1CCD27D1388811BBD2AFDBDB.node0
>>
>> *From:* Jason Aarons (US)
>> *Sent:* Monday, July 12, 2010 11:00 AM
>> *To:* 'STEVEN CASPER'; cisco-voip
>> *Subject:* RE: [cisco-voip] 7911s not working after upgrade
>>
>> SCCP Version number with firewall? Is firewall doing SCCP fixup?
>>
>> Google sccp version number, Ryan or Wes have posted about fixup before.
>>
>> *From:* cisco-voip-bounces at puck.nether.net 
>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *STEVEN CASPER
>> *Sent:* Monday, July 12, 2010 10:33 AM
>> *To:* cisco-voip
>> *Subject:* [cisco-voip] 7911s not working after upgrade
>>
>>  We upgraded from 6.1.3b to 7.1.5.11900-6 over the weekend. We have
>> several sites in India where the 7911 telephones are not working now. 
>> They have dial tone
>> but when they call out they get a "UCM down" message. When we call 
>> them on cluster the
>> phone rings and when they answer we get a "temp fail" message. At the 
>> same sites we have 7940 and 7941 that are working. These phones are 
>> all behind a firewall. 7911 phones in the United States that are not 
>> behind a firewall are working fine.
>>
>> Opened a TAC case and I am downgrading the firmware on one of the 
>> 7911s to see if that makes a difference. Wondering if anyone has any 
>> thoughts?
>>
>> Thanks,
>>
>> Steve
>>
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