[cisco-voip] Cisco Software Dialer to Dial Numbers

[Kim, Hyoun S]

My manager just came to me and asked me about a software dialer on PC that will automatically dial numbers for your Cisco phone.  I've personally never heard of it and he didn't know what it was called.  Doing a brief Google search, I saw something called Cisco TSP, but I don't know if that's what I'm looking for.

Simply put, if there is a phone number in a program, such as Outlook, there is an option to send that number to your Cisco VoIP phone and dial it without having to physically select the numbers.

Does this ring a bell for anyone?  I've personally never heard of such a program.  The only "software-based" phone type program I have is the Cisco IP Communicator, but that is in relation to a separate ephone entry.

Thanks in advance.

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________________________________
Hyoun Kim * Network Administrator - East Division
640 Broadmor Blvd * Suite 80 * Murfreesboro, TN 37129
' 615.217.6245 * 7 615.217.6247 * * Hyoun.Kim at chartercom.com<mailto:Hyoun.Kim at chartercom.com>


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