[cisco-voip] 911 issue

[Lelio Fulgenzi]

oh my. paying for PSALI and they're not using it. ouch. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Neal Haas" <nhaas at co.fresno.ca.us> 
To: "Scott Voll" <svoll.voip at gmail.com> 
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net> 
Sent: Tuesday, July 20, 2010 11:25:01 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] 911 issue 




We already hand enter everything into the PS-ALI DB, that’s the part that is upsetting, all that work for nothing :> 



Neal Haas 



From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Tuesday, July 20, 2010 8:23 AM 
To: Haas, Neal 
Cc: Eric Brander; cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] 911 issue 



need to call the Telco and get some sort of E911 setup. 





Best option IMHO is 911enable or CER. Cheapest option is hand enter all extensions into the PS-ALI DB.... but it's time consuming. 





Scott 


On Tue, Jul 20, 2010 at 8:08 AM, Haas, Neal < nhaas at co.fresno.ca.us > wrote: 

Which is what I am getting now, I work for the county and when the city PD sees our "County" Buildings call 911 they just tell the Sheriff!! Since we have about 100 buildings you can see what fun and exciting times I get when a Deputy shows up behind me. Time to change something. 

Neal Haas 




-----Original Message----- 
From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Eric Brander 
Sent: Monday, July 19, 2010 6:09 PM 
To: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] 911 issue 

On Mon, Jul 19, 2010 at 6:11 PM, < lelio at uoguelph.ca > wrote: 
> I think you are on the right track, route pattern, route group, etc. 
> Do you have external masks on each extension and check use calling 
> mask on each pattern? Or do you put the mask in the route pattern itself? 
> You might want to also check with your service provider. Some will 
> override whatever you put on a 911 call with your billing number 
> unless you have made alternate arrangements. 
> Some things to look at. 
> 
> ... 

I'm not sure if it's related but our 911 never takes the CLID that we present. It always uses the billing telephone number for our account, which we didn't actually use as a working telephone number so when someone screwed up and dialed 911 by mistake, the police would call back and get a fast-busy - and then of course have to send a deputy to investigate. 

HTH, 

Eric N. Brander 

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