[cisco-voip] Call Park usage reports?

[Peter Slow]

from http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/carcdrdef.html#wp1134751

"When the call is parked, the call gets split. The original call
generates a CDR. The origTerminationOnBehalfOf and
destTerminationOnBehalfOf fields get set to (Call Park = 3) for this
CDR." (theres a second CDR for the other half but if you wanted to
knwo how many calls were parked, it wouldn't really be important.)

...You could also just take an hour's worth of traces and search for
all the instances of the park key being hit, which would be quite easy
to do. There's just not much of a reason to do it when apparently CDRs
will provide the info you need.

-Peter

On Tue, Jul 20, 2010 at 11:10 AM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
> CallManager 7x Is there any way to report on Call Park utilization, how many
> times per hour it’s used, etc.
>
>
>
> 7961 User presses Call Park softkey on phone…
>
>
>
> Third party utility?  I know ccmtrace and shows CallPark, can CDR
> records/InforTel reflect Call Park report?
>
>
>
> Sorry very large organization wanting to know how much it’s used.
>
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