[cisco-voip] OT: AT&T circuit in Florida

[Ted Nugent]

Or just get 20k prepaid cell phones... just in case!!

On Thu, Jul 22, 2010 at 12:10 PM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:

> I always put on my ports “Contact me before porting”. And I make sure the
> AM knows this. If they port early on me I would let them know I was looking
> to move to another carrier! Hey almost 20,000 DID’s, they might listen to
> me.
>
>
>
> Neal Haas
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Edward Beheler
> *Sent:* Thursday, July 22, 2010 9:02 AM
> *To:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] OT: AT&T circuit in Florida
>
>
>
> AT&T isn’t the only ones to do this, Verizon has done this to me multiple
> times.  They ported over Emergency Management, Community Corrections, and
> Work Release a week early on me.  Then the morning of instead of at the end
> of the day.  Then at 2PM instead of the end of the day.
>
>
>
> At another facility, they disconnected the old numbers and went home
> without connecting them to the new PRI – at a facility that houses elderly
> and handicapped people.  When I asked what would happen if they needed to
> call 911, A support person (I swear to God this actually happened) suggested
> that I go out and buy some prepaid cellphones.
>
>
>
> “Can you hear me now?”
>
> “We’re sorry, you have reached a number that is disconnected or no longer
> in service.”
>
>
>
> /rant
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Bill
> *Sent:* Thursday, July 22, 2010 11:43 AM
> *To:* 'Ted Nugent'; nikola at att.net
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] OT: AT&T circuit in Florida
>
>
>
> Second the motion on porting early. I have had them do that to me multiple
> times.
>
>
> ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ted Nugent
> *Sent:* Thursday, July 22, 2010 10:35 AM
> *To:* nikola at att.net
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] OT: AT&T circuit in Florida
>
>
>
> Not familiar with Florida but that doesn't seem excessive just knowing its
> AT&T. We fight with them constantly about this in NC (formerly Bellsouth for
> the most part) Just pray that they don't screw up anything in the port order
> or 25 days might turn into 45. Also they are notorious for porting early
> here especially if they had a port date pushed out for some reason, I've
> seen it twice where half the number still ported even though they themselves
> screwed up the order and pushed out the port date.
>
> Your only option really is to raise holy hell with their AM and see if they
> can get it escalated.
>
>
>
> On Thu, Jul 22, 2010 at 11:25 AM, Nikola Stojsin <
> nikolas at networkmakers.com> wrote:
>
> Hello guys –
>
>
>
> First of all, my apologies – this is quite OT; I just want to make sure
> that the information we are getting is correct.
>
>
>
> We have a client that is moving their Florida office from one floor to
> another (same building, bigger space) – and their phone system from one AT&T
> PRI to another. The new circuit is tested and turned up; however, the client
> elected not to port the DIDs (there are 20 of them) at the time of the test
> and turn up, because they were not ready to physically move (they needed
> another week to get the new space ready, furniture-wise etc.). So they
> stayed in the old space (using the old PRI etc.) for another week or so.
>
>
>
> Now – less than a week later – they are being told by AT&T that it will
> take 25 days to re-schedule the port of the DIDs. I do not have much
> experience with Florida ISPs (and the client chose to do their own circuit
> provisioning – they have a national contract with AT&T – so I do not know
> all the details), but 25 days sounds excessive; I have seen 5- and 7-day
> delays (one of which was in in fact in Florida, though not with AT&T), but
> nothing even coming close to 25 days, which makes me wonder whether the
> client is getting the right information.
>
>
>
> Bottom line: if anyone on this list has any experience with AT&T PRIs in
> Florida, and cares to chime in – is 25 days ‘normal’ lead time to schedule a
> DID port?
>
>
>
> Needless to say, all help/input/suggestions will be greatly appreciated!
>
>
>
> Thank you,
>
> Nikola
>
>
>
>
>
> -------------------------------------------
>
> Nikola Stojsin
>
> PhD CCIE #12888
>
> President
>
> nikola at att.net
>
> -------------------------------------------
>
>
>
>
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