[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

[Tanner Ezell]

I should clarify that of course you can add the entry to the hosts
file, which is all well and fine until it becomes out of date,
obsolete, etc; It does happen, and with the appliances you don't have
that flexibility.

No UC infrastructure should ever be built around or rely on DNS. It's
bad design. It's bad practice.

On Sun, Jun 6, 2010 at 5:35 PM, Tanner Ezell <tanner.ezell at gmail.com> wrote:
> And when your DNS becomes unavailable so does everything that it
> relies on. Replication and communication cease and you're sunk. Best
> practice is to ALWAYS use IP addressing.
>
> On Sun, Jun 6, 2010 at 5:06 PM, Gates, Jobe R. <JRGates at burns-wilcox.com> wrote:
>> We arn't using IP's, we're using DNS with no problems.
>>
>>
>> On Jun 6, 2010, at 8:03 PM, "Tanner Ezell" <tanner.ezell at gmail.com>
>> wrote:
>>
>>> Why weren't you using IP address in the first place?
>>>
>>> On Sun, Jun 6, 2010 at 4:35 PM, H, Tim <TimH at trstone.com> wrote:
>>>> I opened a TAC on this problem.  Turned out the two entries for
>>>> CUCM Pub and Sub had to be in the hosts file on both UCCX machines.
>>>>
>>>> Thanks,
>>>> Tim
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
>>>> bounces at puck.nether.net] On Behalf Of H, Tim
>>>> Sent: Sunday, June 06, 2010 2:06 AM
>>>> To: Tanner Ezell
>>>> Cc: cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>> Yea, it's in there.  I made sure that the database is replicating,
>>>> and it is with no issues.
>>>>
>>>> Thanks,
>>>>
>>>> Tim
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>> Sent: Sunday, June 06, 2010 2:01 AM
>>>> To: H, Tim
>>>> Cc: James Buchanan; cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>> Does the second server show up under System --> Servers just fine?
>>>>
>>>> This is certainly odd behavior, does the SUB process calls
>>>> successfully? Best bet at this point is to open a TAC case.
>>>>
>>>> I'd be curious to know the cause of this when you get it resolved.
>>>>
>>>> On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
>>>>> Yes, both sub and pub have the CM service active.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Tim
>>>>>
>>>>> -----Original Message-----
>>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>>> Sent: Sunday, June 06, 2010 12:59 AM
>>>>> To: H, Tim
>>>>> Cc: James Buchanan; cisco-voip
>>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>
>>>>> Is the CallManager service active?
>>>>>
>>>>> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>>>>>> Yes.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>>
>>>>>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>>>>>> Sent: Sunday, June 06, 2010 12:14 AM
>>>>>> To: H, Tim; cisco-voip
>>>>>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM
>>>>>> Cluster
>>>>>>
>>>>>>
>>>>>>
>>>>>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>>>>>
>>>>>>
>>>>>>
>>>>>> James Buchanan | Senior Network Engineer | South Region |
>>>>>> Presidio Networked
>>>>>> Solutions
>>>>>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
>>>>>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>>>>>
>>>>>> CCIE #25863, Voice
>>>>>>
>>>>>>
>>>>>>
>>>>>> From: cisco-voip-bounces at puck.nether.net
>>>>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>>>>>> Sent: Saturday, June 05, 2010 9:44 PM
>>>>>> To: cisco-voip
>>>>>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>>
>>>>>>
>>>>>>
>>>>>> I'm in the middle of doing a new deployment of UCCX and during
>>>>>> the install I
>>>>>> put in the IP of the CUCM Pub which it sees, but it won't by
>>>>>> default bring
>>>>>> in the SUB IP with it while doing AXLservice and CTImanager service
>>>>>> activations.  The CUCM is clustered with good database replication.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Any good ideas?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Cheers,
>>>>>
>>>>> Tanner Ezell
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Cheers,
>>>>
>>>> Tanner Ezell
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
>>>
>>>
>>> --
>>> Cheers,
>>>
>>> Tanner Ezell
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
>



-- 
Cheers,

Tanner Ezell