[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

[Tanner Ezell]

There are very few exceptions to the best practices, and that is one
of them. I believe that is specifically noted in the SRND. Still,
outside of any specific requirement for it DNS should not be relied
upon.

On Sun, Jun 6, 2010 at 9:27 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
> If you want to run ASA Phony Proxy you need use DNS for NAT.  Starting to wonder about changing best practice to use DNS when DNS has a high uptime.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
> Sent: Sunday, June 06, 2010 8:35 PM
> To: Gates, Jobe R.
> Cc: cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>
> And when your DNS becomes unavailable so does everything that it
> relies on. Replication and communication cease and you're sunk. Best
> practice is to ALWAYS use IP addressing.
>
> On Sun, Jun 6, 2010 at 5:06 PM, Gates, Jobe R. <JRGates at burns-wilcox.com> wrote:
>> We arn't using IP's, we're using DNS with no problems.
>>
>>
>> On Jun 6, 2010, at 8:03 PM, "Tanner Ezell" <tanner.ezell at gmail.com>
>> wrote:
>>
>>> Why weren't you using IP address in the first place?
>>>
>>> On Sun, Jun 6, 2010 at 4:35 PM, H, Tim <TimH at trstone.com> wrote:
>>>> I opened a TAC on this problem.  Turned out the two entries for
>>>> CUCM Pub and Sub had to be in the hosts file on both UCCX machines.
>>>>
>>>> Thanks,
>>>> Tim
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
>>>> bounces at puck.nether.net] On Behalf Of H, Tim
>>>> Sent: Sunday, June 06, 2010 2:06 AM
>>>> To: Tanner Ezell
>>>> Cc: cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>> Yea, it's in there.  I made sure that the database is replicating,
>>>> and it is with no issues.
>>>>
>>>> Thanks,
>>>>
>>>> Tim
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>> Sent: Sunday, June 06, 2010 2:01 AM
>>>> To: H, Tim
>>>> Cc: James Buchanan; cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>> Does the second server show up under System --> Servers just fine?
>>>>
>>>> This is certainly odd behavior, does the SUB process calls
>>>> successfully? Best bet at this point is to open a TAC case.
>>>>
>>>> I'd be curious to know the cause of this when you get it resolved.
>>>>
>>>> On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
>>>>> Yes, both sub and pub have the CM service active.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Tim
>>>>>
>>>>> -----Original Message-----
>>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>>> Sent: Sunday, June 06, 2010 12:59 AM
>>>>> To: H, Tim
>>>>> Cc: James Buchanan; cisco-voip
>>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>
>>>>> Is the CallManager service active?
>>>>>
>>>>> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>>>>>> Yes.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>>
>>>>>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>>>>>> Sent: Sunday, June 06, 2010 12:14 AM
>>>>>> To: H, Tim; cisco-voip
>>>>>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM
>>>>>> Cluster
>>>>>>
>>>>>>
>>>>>>
>>>>>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>>>>>
>>>>>>
>>>>>>
>>>>>> James Buchanan | Senior Network Engineer | South Region |
>>>>>> Presidio Networked
>>>>>> Solutions
>>>>>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
>>>>>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>>>>>
>>>>>> CCIE #25863, Voice
>>>>>>
>>>>>>
>>>>>>
>>>>>> From: cisco-voip-bounces at puck.nether.net
>>>>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>>>>>> Sent: Saturday, June 05, 2010 9:44 PM
>>>>>> To: cisco-voip
>>>>>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>>
>>>>>>
>>>>>>
>>>>>> I'm in the middle of doing a new deployment of UCCX and during
>>>>>> the install I
>>>>>> put in the IP of the CUCM Pub which it sees, but it won't by
>>>>>> default bring
>>>>>> in the SUB IP with it while doing AXLservice and CTImanager service
>>>>>> activations.  The CUCM is clustered with good database replication.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Any good ideas?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Cheers,
>>>>>
>>>>> Tanner Ezell
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Cheers,
>>>>
>>>> Tanner Ezell
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
>>>
>>>
>>> --
>>> Cheers,
>>>
>>> Tanner Ezell
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
>
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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-- 
Cheers,

Tanner Ezell