[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

Mon Jun 7 10:22:48 EDT 2010

Then you'd be wrong. IP Phone services are not critical applications,
and if they are, there should be multiple entries hard coded with IPs.
Reliance on DNS is piss poor practice and bad design. Perhaps loss of
service is acceptable in your environment, it's not in the
environments we design. Anyone suggesting otherwise had either have a
damn good reason for suggesting it or find an alternate career path.

The internet wasn't built to use DNS, quite the opposite in fact. DNS
was built as a service to make it easier for humans to access
resources on the internet. The internet runs fine without DNS, but if
your DNS servers go down, what is your internet experience going to be
like?  Unless you know every website by IP you're up shit creek
without a paddle. What on Earth would compel you do to the same thing
to your IPT environment.

In the case of the OP, how many hours were wasted troubleshooting an
issue because his environment relies on DNS? What do you think is
going to happen when his DNS servers fail? How many hours of downtime
are acceptable?

On Mon, Jun 7, 2010 at 6:31 AM, Bill <bill at hitechconnection.net> wrote:
> Actually I wouldn't say best practice is to use IP address. What if you want
> to provide redundancy to phone services? There is nothing wrong with using
> names if it is done correctly.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
> Sent: Sunday, June 06, 2010 7:35 PM
> To: Gates, Jobe R.
> Cc: cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>
> And when your DNS becomes unavailable so does everything that it
> relies on. Replication and communication cease and you're sunk. Best
> practice is to ALWAYS use IP addressing.
>
> On Sun, Jun 6, 2010 at 5:06 PM, Gates, Jobe R. <JRGates at burns-wilcox.com>
> wrote:
>> We arn't using IP's, we're using DNS with no problems.
>>
>>
>> On Jun 6, 2010, at 8:03 PM, "Tanner Ezell" <tanner.ezell at gmail.com>
>> wrote:
>>
>>> Why weren't you using IP address in the first place?
>>>
>>> On Sun, Jun 6, 2010 at 4:35 PM, H, Tim <TimH at trstone.com> wrote:
>>>> I opened a TAC on this problem.  Turned out the two entries for
>>>> CUCM Pub and Sub had to be in the hosts file on both UCCX machines.
>>>>
>>>> Thanks,
>>>> Tim
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
>>>> bounces at puck.nether.net] On Behalf Of H, Tim
>>>> Sent: Sunday, June 06, 2010 2:06 AM
>>>> To: Tanner Ezell
>>>> Cc: cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>> Yea, it's in there.  I made sure that the database is replicating,
>>>> and it is with no issues.
>>>>
>>>> Thanks,
>>>>
>>>> Tim
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>> Sent: Sunday, June 06, 2010 2:01 AM
>>>> To: H, Tim
>>>> Cc: James Buchanan; cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>> Does the second server show up under System --> Servers just fine?
>>>>
>>>> This is certainly odd behavior, does the SUB process calls
>>>> successfully? Best bet at this point is to open a TAC case.
>>>>
>>>> I'd be curious to know the cause of this when you get it resolved.
>>>>
>>>> On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
>>>>> Yes, both sub and pub have the CM service active.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Tim
>>>>>
>>>>> -----Original Message-----
>>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>>> Sent: Sunday, June 06, 2010 12:59 AM
>>>>> To: H, Tim
>>>>> Cc: James Buchanan; cisco-voip
>>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>
>>>>> Is the CallManager service active?
>>>>>
>>>>> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>>>>>> Yes.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>>
>>>>>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>>>>>> Sent: Sunday, June 06, 2010 12:14 AM
>>>>>> To: H, Tim; cisco-voip
>>>>>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM
>>>>>> Cluster
>>>>>>
>>>>>>
>>>>>>
>>>>>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>>>>>
>>>>>>
>>>>>>
>>>>>> James Buchanan | Senior Network Engineer | South Region |
>>>>>> Presidio Networked
>>>>>> Solutions
>>>>>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 |
> jbuchanan at presidio.com
>>>>>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>>>>>
>>>>>> CCIE #25863, Voice
>>>>>>
>>>>>>
>>>>>>
>>>>>> From: cisco-voip-bounces at puck.nether.net
>>>>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>>>>>> Sent: Saturday, June 05, 2010 9:44 PM
>>>>>> To: cisco-voip
>>>>>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>>
>>>>>>
>>>>>>
>>>>>> I'm in the middle of doing a new deployment of UCCX and during
>>>>>> the install I
>>>>>> put in the IP of the CUCM Pub which it sees, but it won't by
>>>>>> default bring
>>>>>> in the SUB IP with it while doing AXLservice and CTImanager service
>>>>>> activations.  The CUCM is clustered with good database replication.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Any good ideas?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Tim
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Cheers,
>>>>>
>>>>> Tanner Ezell
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Cheers,
>>>>
>>>> Tanner Ezell
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
>>>
>>>
>>> --
>>> Cheers,
>>>
>>> Tanner Ezell
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

-- 
Cheers,

Tanner Ezell