[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

Ryan Ratliff rratliff at cisco.com
Mon Jun 7 10:42:47 EDT 2010 

What about the phone proxy deployment requires your infrastructure (ie servers, not the endpoints)  be configured to use DNS?

-Ryan

On Jun 7, 2010, at 10:35 AM, Gates, Jobe R. wrote:

> So how are you getting around the Phone Proxy then?  Are you not offering it since you don't want to run DNS?
> 
> -----Original Message-----
> From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
> Sent: Monday, June 07, 2010 10:30 AM
> To: Bill; 'Tanner Ezell'; Gates, Jobe R.
> Cc: 'cisco-voip'
> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
> 
> Typically in the enterprise, having dial tone 100% reliant upon external DNS is frowned upon.  These are the same places with trading floors with billions of dollars using host files in Unix to ensure they work non-stop. Since DNS is maintained by the server team in the Enterprise your relying on someone else as well.
> 
> Wonder if Verizon or Time Warner Telcom SIP cloud relies on DNS for their underpinnings. Take down Verizon's internal SIP DNS servers and all their customer's go down? Better be a good firewall/server/patched BIND, etc.
> 
> 
> -----Original Message-----
> From: Bill [mailto:bill at hitechconnection.net]
> Sent: Monday, June 07, 2010 9:34 AM
> To: Jason Aarons (US); 'Tanner Ezell'; 'Gates, Jobe R.'
> Cc: 'cisco-voip'
> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
> 
> Those crazy guys who built the internet to use DNS may have had a good idea.
> :)
> 
> There is nothing wrong with using DNS in an IPT environment.
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
> Sent: Sunday, June 06, 2010 11:27 PM
> To: Tanner Ezell; Gates, Jobe R.
> Cc: cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
> 
> If you want to run ASA Phony Proxy you need use DNS for NAT.  Starting to
> wonder about changing best practice to use DNS when DNS has a high uptime.
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
> Sent: Sunday, June 06, 2010 8:35 PM
> To: Gates, Jobe R.
> Cc: cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
> 
> And when your DNS becomes unavailable so does everything that it
> relies on. Replication and communication cease and you're sunk. Best
> practice is to ALWAYS use IP addressing.
> 
> On Sun, Jun 6, 2010 at 5:06 PM, Gates, Jobe R. <JRGates at burns-wilcox.com>
> wrote:
>> We arn't using IP's, we're using DNS with no problems.
>> 
>> 
>> On Jun 6, 2010, at 8:03 PM, "Tanner Ezell" <tanner.ezell at gmail.com>
>> wrote:
>> 
>>> Why weren't you using IP address in the first place?
>>> 
>>> On Sun, Jun 6, 2010 at 4:35 PM, H, Tim <TimH at trstone.com> wrote:
>>>> I opened a TAC on this problem.  Turned out the two entries for
>>>> CUCM Pub and Sub had to be in the hosts file on both UCCX machines.
>>>> 
>>>> Thanks,
>>>> Tim
>>>> 
>>>> 
>>>> 
>>>> -----Original Message-----
>>>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
>>>> bounces at puck.nether.net] On Behalf Of H, Tim
>>>> Sent: Sunday, June 06, 2010 2:06 AM
>>>> To: Tanner Ezell
>>>> Cc: cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>> 
>>>> Yea, it's in there.  I made sure that the database is replicating,
>>>> and it is with no issues.
>>>> 
>>>> Thanks,
>>>> 
>>>> Tim
>>>> 
>>>> 
>>>> -----Original Message-----
>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>> Sent: Sunday, June 06, 2010 2:01 AM
>>>> To: H, Tim
>>>> Cc: James Buchanan; cisco-voip
>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>> 
>>>> Does the second server show up under System --> Servers just fine?
>>>> 
>>>> This is certainly odd behavior, does the SUB process calls
>>>> successfully? Best bet at this point is to open a TAC case.
>>>> 
>>>> I'd be curious to know the cause of this when you get it resolved.
>>>> 
>>>> On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
>>>>> Yes, both sub and pub have the CM service active.
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Tim
>>>>> 
>>>>> -----Original Message-----
>>>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>>>> Sent: Sunday, June 06, 2010 12:59 AM
>>>>> To: H, Tim
>>>>> Cc: James Buchanan; cisco-voip
>>>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>> 
>>>>> Is the CallManager service active?
>>>>> 
>>>>> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>>>>>> Yes.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Thanks,
>>>>>> 
>>>>>> Tim
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>>>>>> Sent: Sunday, June 06, 2010 12:14 AM
>>>>>> To: H, Tim; cisco-voip
>>>>>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM
>>>>>> Cluster
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> James Buchanan | Senior Network Engineer | South Region |
>>>>>> Presidio Networked
>>>>>> Solutions
>>>>>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 |
> jbuchanan at presidio.com
>>>>>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>>>>> 
>>>>>> CCIE #25863, Voice
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> From: cisco-voip-bounces at puck.nether.net
>>>>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>>>>>> Sent: Saturday, June 05, 2010 9:44 PM
>>>>>> To: cisco-voip
>>>>>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I'm in the middle of doing a new deployment of UCCX and during
>>>>>> the install I
>>>>>> put in the IP of the CUCM Pub which it sees, but it won't by
>>>>>> default bring
>>>>>> in the SUB IP with it while doing AXLservice and CTImanager service
>>>>>> activations.  The CUCM is clustered with good database replication.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Any good ideas?
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Thanks,
>>>>>> 
>>>>>> Tim
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>> 
>>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> Cheers,
>>>>> 
>>>>> Tanner Ezell
>>>>> 
>>>> 
>>>> 
>>>> 
>>>> --
>>>> Cheers,
>>>> 
>>>> Tanner Ezell
>>>> 
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>> 
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>> 
>>> 
>>> 
>>> 
>>> --
>>> Cheers,
>>> 
>>> Tanner Ezell
>>> 
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> 
> 
> 
> 
> --
> Cheers,
> 
> Tanner Ezell
> 
> _______________________________________________
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