[cisco-voip] FXO Outbound Call Not Working

[ccieid1ot]

Try changing to ground-start.

On Fri, Jun 11, 2010 at 2:43 PM, Kim, Hyoun S <Hyoun.Kim at chartercom.com>wrote:

>  I have a router that I’ve utilizes FXO modules for making calls.  When I
> first set it up, everything worked fine.  A few months later, users started
> reporting to me an intermittent problem for outbound calls.  Sometimes they
> can make calls, but the majority of the time, they get a fast busy signal.
> I compared the current router’s configuration to when I originally saved the
> configuration from initial setup.  Nothing changed.  Out of perhaps 10 calls
> made, maybe 1 of them went through.
>
>
>
> The following is the config for a voice-port.  All the other ones have the
> same config.  2857 is the number to the Unity Express.
>
> voice-port 0/0/0
>
>  trunk-group POTS-FXO
>
>  connection plar opx 2857
>
> caller-id enable
>
>
>
> I did try “no supervisory disconnect signal” but that didn’t work either.
>
>
>
> I turned on debugging for “vpm signal” and made several calls to different
> phone numbers.  The following output is just an example of what the result
> is for all calls:
>
> 001401: Jun 11 14:36:33.104 CDT: htsp_digit_ready(50/0/10.1): digit = 1
>
> 001402: Jun 11 14:36:33.500 CDT: htsp_digit_ready(50/0/10.1): digit = 6
>
> 001403: Jun 11 14:36:33.832 CDT: htsp_digit_ready(50/0/10.1): digit = 1
>
> 001404: Jun 11 14:36:34.124 CDT: htsp_digit_ready(50/0/10.1): digit = 5
>
> 001405: Jun 11 14:36:34.548 CDT: htsp_digit_ready(50/0/10.1): digit = 2
>
> 001406: Jun 11 14:36:34.816 CDT: htsp_digit_ready(50/0/10.1): digit = 1
>
> 001407: Jun 11 14:36:35.204 CDT: htsp_digit_ready(50/0/10.1): digit = 7
>
> 001408: Jun 11 14:36:35.636 CDT: htsp_digit_ready(50/0/10.1): digit = 6
>
> 001409: Jun 11 14:36:35.904 CDT: htsp_digit_ready(50/0/10.1): digit = 3
>
> 001410: Jun 11 14:36:36.308 CDT: htsp_digit_ready(50/0/10.1): digit = 0
>
> 001411: Jun 11 14:36:36.576 CDT: htsp_digit_ready(50/0/10.1): digit = 0
>
> 001412: Jun 11 14:36:36.588 CDT: htsp_timer_stop3
>
> 001413: Jun 11 14:36:36.588 CDT: htsp_process_event: [50/0/10.1,
> EFXS_OFFHOOK, E_HTSP_PROCEEDING]efxs_offhook_proceeding
>
> 001414: Jun 11 14:36:36.588 CDT: [50/0/10.1] set signal state = 0x8
> timestamp = 0htsp_setup_req
>
> 001415: Jun 11 14:36:36.592 CDT: htsp_process_event: [0/0/0, FXOLS_ONHOOK,
> E_HTSP_SETUP_REQ]fxols_onhook_setup
>
> 001416: Jun 11 14:36:36.592 CDT: [0/0/0] set signal state = 0xC timestamp =
> 0
>
> 001417: Jun 11 14:36:36.592 CDT: htsp_timer - 1300 msec
>
> 001418: Jun 11 14:36:36.844 CDT: htsp_process_event: [0/0/0,
> FXOLS_WAIT_DIAL_TONE, E_DSP_SIG_1100]fxols_power_denial_detected
>
> 001419: Jun 11 14:36:36.844 CDT: htsp_timer2 - 1000 msec
>
> 001420: Jun 11 14:36:36.844 CDT: htsp_timer_stop
>
> 001421: Jun 11 14:36:37.844 CDT: htsp_process_event: [0/0/0,
> FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER2]fxols_power_den_disc
>
> 001422: Jun 11 14:36:37.844 CDT: htsp_timer_stop
>
> 001423: Jun 11 14:36:37.844 CDT: htsp_timer_stop2
>
> 001424: Jun 11 14:36:37.844 CDT: [0/0/0] set signal state = 0x4 timestamp =
> 0
>
> 001425: Jun 11 14:36:37.848 CDT: htsp_process_event: [0/0/0, FXOLS_ONHOOK,
> E_HTSP_RELEASE_REQ]fxols_onhook_release
>
> 001426: Jun 11 14:36:54.497 CDT: htsp_process_event: [50/0/10.1,
> EFXS_OFFHOOK, E_DSP_SIG_0100]efxs_offhook_onhook
>
> 001427: Jun 11 14:36:54.497 CDT: htsp_timer - 10 msec
>
> 001428: Jun 11 14:36:54.509 CDT: htsp_process_event: [50/0/10.1,
> EFXS_OFFHOOK, E_HTSP_EVENT_TIMER]efxs_offhook_timer
>
> 001429: Jun 11 14:36:54.513 CDT: htsp_process_event: [50/0/10.1,
> EFXS_ONHOOK, E_HTSP_RELEASE_REQ]efxs_onhook_release
>
> 001430: Jun 11 14:36:54.513 CDT: htsp_timer_stop
>
> 001431: Jun 11 14:36:54.513 CDT: [50/0/10.1] set signal state = 0x4
> timestamp = 0
>
>
>
> Thanks for any help.
>
> [image: 2C_CharLogo_Tag_CMYK]
>  ------------------------------
>
> *Hyoun Kim** •** *Network Administrator – East Division
>
> 640 Broadmor Blvd *• *Suite 80 *• *Murfreesboro, TN 37129
>
> ' 615.217.6245 *• *7 615.217.6247 *• ** Hyoun.Kim at chartercom.com
>
>
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