[cisco-voip] Anyone using AQM wih Contact Center Express for recording?

Jason Aarons (US) jason.aarons at us.didata.com
Tue Jun 22 17:02:51 EDT 2010


Playing back recording of Agents in AQM  we can hear the agent side of the conversation loud and clear, but the customer volume is too low. Is there a way to increase the customer side volume?



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