[cisco-voip] Unity Conn ciscoPCA question

[Bill Riley]

Starting with 8.0 it will not be a separate license. IT will all fall under the user connect license and will give you all of the features. IN fact it may be that way now but the documentation is not updated. 

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of kapil atrish
Sent: Tuesday, June 29, 2010 2:24 AM
To: 'cisco-voip at puck.nether.net'; NealHaas
Subject: Re: [cisco-voip] Unity Conn ciscoPCA question

 


Hi,

 

Cisco PCA gives more then just voice mails. Enabling Unity Inbox would require additional license. See below note from Troubleshooting Guide for UCN 7:

 

 

 

When users can access the Cisco Personal Communications Assistant (PCA), but cannot access the Cisco Unity Assistant, the Cisco Unity Inbox, or the Cisco Unity Personal Call Transfer Rules, consider the following possible causes: 

•In order to access the Cisco Unity Assistant, users must be given the proper class of service rights on the Class of Service > Edit Class of Service page or the Class of Service > New Class of Service page in Cisco Unity Connection Administration. The class of service that the user is assigned to must have the "Allow Users to Use the Cisco Unity Assistant" setting enabled. 

 

•The Cisco Unity Inbox is a licensed feature, and can be accessed only if it is purchased. In addition, users must be given the proper class of service rights on the Class of Service > Edit Class of Service page or the Class of Service > New Class of Service page in Cisco Unity Connection Administration. The class of service that the user is assigned to must have the "Allow Users to Use the Cisco Unity Inbox and RSS Feeds" setting enabled. 

 

•In order to access the Cisco Unity Personal Call Transfer Rules, users must be given the proper class of service rights on the Class of Service > Edit Class of Service page or the Class of Service > New Class of Service page in Cisco Unity Connection Administration. The class of service that the user is assigned to must have the "Allow Users to Use Personal Call Transfer Rules" setting enabled.

HTH

--- On Tue, 6/29/10, Haas, Neal <nhaas at co.fresno.ca.us> wrote:


From: Haas, Neal <nhaas at co.fresno.ca.us>
Subject: [cisco-voip] Unity Conn ciscoPCA question
To: "'cisco-voip at puck.nether.net'" <cisco-voip at puck.nether.net>
Date: Tuesday, June 29, 2010, 3:30 AM

Is there any issues with turning on “Allow Users to Use the Cisco Unity Inbox” in unity Conn 7.x? for some reason it is not selected for Class of service right now. No repercussions from turning it on?

 

This allows us to view email on the ciscoPCA web site correct?

 

Thanks

 

Neal Haas


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