[cisco-voip] CUCM 7.0.1 , Subscriber does not show up in CM group configuration Window

Eric Butcher Eric.Butcher at cdw.com
Tue Jun 29 10:17:48 EDT 2010


I had this a while back during an upgrade from 6 to 7.  I opened a TAC case, and it was decided that the sub's database config was messed up.  I had to wipe it out, delete the sub from the database, and install it as a new Subscriber server to get it to come up.  This isn't really a big deal as long as you have a backup of the TFTP and Music on hold files to repopulate manually.  A bit time consuming.


Eric Butcher
Cisco Unified Communications Engineer
CDW Professional Services
11711 N Meridian, Ste 225
Carmel, IN  46032
* 317.569.4282 - IP Phone
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* eric.butcher at cdw.com<mailto:eric.butcher at cdw.com>
www.cdw.com<http://www.berbee.com/>


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of jeremy co
Sent: Tuesday, June 29, 2010 9:56 AM
To: Mathew Miller; Pavan; Duncan Hamilton-Walker
Cc: ccie_voice at onlinestudylist.com; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 7.0.1 , Subscriber does not show up in CM group configuration Window

Thanx for your response,


SUB CM service was already started. I restart the service just a minute ago to confirm that.  Still it didn't show up in CM group.


To me it's very wired.

Any suggestions?

Cheers,


Jeremy
On Tue, Jun 29, 2010 at 11:46 PM, Mathew Miller <miller.mathew at gmail.com<mailto:miller.mathew at gmail.com>> wrote:
You need to start the CallManager service in serviceability.


On Jun 29, 2010, at 8:40 AM, jeremy co wrote:

> Hi,
>
>
> I installed both Subscriber and publisher both with same version of 7.0.1 on Vmware. ( both added as CUCM not CUCMBE). "Show network cluster"  shows both servers.
>
>
> I added SUB as a server and "Cisco Unified CM" ,but it will not show up in "Cisco Unified CM group " when I try to add it to the group.
>
>
> It might be a simple thing but because my background is in version4 , probably I missed it.
>
>
>
> Cheers,
>
>
>
> jeremy
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