[cisco-voip] UCCX Agents working from home

[Cheng, Karen]

Don't know if it helps but we have UCCE 7 with CAD 7.5 running from Citrix for telecommuters and then use Mobile Agent to call the agents home phone or mobile number...you can have nailed up call mode or call by call mode.

Karen Cheng
Voice Network Engineer



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
Sent: Wednesday, 30 June 2010 9:58 PM
To: cisco-voip
Subject: [cisco-voip] UCCX Agents working from home

Does anyone know if Cisco has any requirements for having UCCX agents working remotely?  Specific type of router, bandwidth requirements, etc?

Thanks,

Tim


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