[cisco-voip] Call Recording

[Lisa Notarianni]

Using Call Manager 7.1.2.20000-2...

Our Public Safety department is in need of a recording device that will 
support true VoIP (not via a coupler that sits between handset and 
phone) in addition to POTS lines and radios.

Is there a recording option in Call Manager that can help us with the 
VoIP need?  If so, is the reporting user friendly for non technical 
staff who may need to access it?

Thank you,

Lisa
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