[cisco-voip] Attendant Console ACDeviceAuthenticationUser

[Ryan Ratliff]

You are in the right document, but you really should be reading the one that is for the version closest to yours.
http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsccmac.html#wp1419834

You need the "Standard CTI Allow Control of All Devices" because the AC application uses the CTI superuser feature.  
From the documentation: "Add the ac application user to the Standard CTI Enabled group, the Standard CTI Allow Call Park Monitoring group, and the Standard CTI Allow Control of All Devices user group."

Regarding the ACDeviceAuthenticationUser:
"If you want to enable device security for the Cisco Unified Communications Manager Attendant Console, for example, you want to use a subset of phones instead of all phones that the super provider feature supports, you must configure an application user, ACDeviceAuthenticationUser, as well as associate the attendant phones with this application user." 
 
So if you don't want to use the superuser feature, then you use the ACDeviceAuthentcationUser and associate only the phones that AC can control to it.

-Ryan

On Mar 4, 2010, at 4:56 AM, Reto Gassmann wrote:

Hello Group
 
I am playing around with the attendant console settings in our lab environment. I updated a CM 4.2 to a 7.1(3a) and try to understand the attendant console settings according to the manual found on the web:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsccmac.html#wp1251741
 
If I configure the ac user with following Permissions (Group -> Standard CTI Enabled, Standard CTI Call Park Monitoring) and add the pilot point to the Controlled Devices the pilot point can not register.
If I add the Standard CTI Allow Control of All Devices the pilot point registers. Any ideas on that?
 
Can anyone explain me when and what for I use the ACDeviceAuthenticationUser?
 
Thanks for information
Reto
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