[cisco-voip] UCSS

[Ed Leatherman]

Speaking from experience this is exactly right, and yes your account
team will act like you grew a second head.

On Wed, Mar 10, 2010 at 12:09 PM, Ted Nugent <tednugent73 at gmail.com> wrote:

> Retroactively pay for UCSS back to where it expired or pay the full upgrade
> price which in cases where upgrades are not available, (2+ versions) its a
> total rebuy of the product (at least for CUCM). There are promotions to get
> around this by migrating to CUWL but its still a total disaster to get it
> all worked out and our Cisco account team acts like your speaking a foreign
> language anytime the topic is brought up . Bottom line make sure you and
> your clients keep them both active or you'll regret it next time you go to
> upgrade.
-- 
Ed Leatherman