[cisco-voip] International Calling Weirdness

[Ryan Ratliff]

CCM has no error message like the one you are hearing, it's coming from your telco.

Get a q931 debug from the router at sites B and C.  With C it's possible your normal pots dial-peer(s) can't handle the digit string coming from CCM.  On B the call is definitely leaving the router.

-Ryan

On Mar 11, 2010, at 6:57 PM, Jim Reed wrote:

More info.
Just configured a Route Pattern for both locations B and C with the EXACT number in Denmark and then configured a pots dial peer in the routers at both locations with an EXACT match for the phone number.  Both calls went through.  Curiouser and curiouser...
-- 
Jim Reed
Swift Communications, Inc.
970-243-2200 Ext. 12301
775-772-7666 (Cell)



On 3/11/10 4:39 PM, "Jim Reed" <jreed at swiftnews.com> wrote:

Sorry, additional information.

All three locations utilize PRIs.

Location A and Location C are Qwest.

Location B is San Isabel Telecom (a local) handing off to Qwest.

All three locations are on our corporate AT&T long distance plan.
-- 
Jim Reed
Swift Communications, Inc.
970-243-2200 Ext. 12301
775-772-7666 (Cell)



On 3/11/10 4:36 PM, "Jim Reed" <jreed at swiftnews.com> wrote:

Call Manager 4.x

I can call an international number in Denmark from location A.

When I try to call that same number from location B, I get the following
recording -- "We're sorry your call cannot be completed as dialed.  Please
check the number and dial again.  G2"

When I try to call that same number from location C, I get a fast busy.

The delay between either completion of the call or the two aforementioned
errors is about the same.

I have checked the configuration of Partitions, Calling Search Spaces and
Route Patterns at all three locations.  They are an exact match.

I have checked the router configurations at all three locations.  They are
an exact match.  All H323.

One bit of weirdness I see at location C when I do a "show call history
voice brief" is three call legs for each call to the international number --
instead of the customary two.  It also shows an error of (invalid number
(28)) at location C.

Anyone got any good ideas where to try to start troubleshooting this thing
further.  Please don't hesitate to let me know what detail I left out.
--
Jim Reed
Swift Communications, Inc.
970-243-2200 Ext. 12301
775-772-7666 (Cell)



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