[cisco-voip] Pilot Point hunting unanswerd phones

[Dennis Heim]

Have you tried, setting CFNA on that line setting to either send it back to the AC pilot point or to a hunt group?

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robin Clayton
Sent: Friday, March 19, 2010 4:24 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Pilot Point hunting unanswerd phones

Dear All

CCM 6.x

We have a Attendant Console Pilot Point, it is set to ring the first available phone out of a group of 4. I had assumed that the hunt woudl move on if a phone remaind unanswered. But it seems that if the first available phone is unanswerd it just sits and rings on that phone for ever.

Is there a way to get it to hunt like a standard hunt group.

Thanks

Rob


===============================
Robin Clayton
Network Manager
Tel: 01228822075


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Richard Rose Central Academy
Edgehill Road
Carlisle
Cumbria
CA1 3SL

Tel: 01228 822060
Fax: 01228 822061

http://www.richardroseacademies.org/
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