[cisco-voip] Random unmanned internal calls?

[Adam Frankel]

If you have TAC Support or if you are comfortable reading traces on your 
own, setup a scheduled trace collection and when the issue is reported, 
the traces will indicate exactly how/why the call was made:

https://supportforums.cisco.com/docs/DOC-8130

Adam 




------------Original Message--------------
From: Ted Nugent <tednugent73 at gmail.com>
Sent: Wed, Mar 24, 2010 3:07:56 Pm
To: Cisco VoIPoE List <cisco-voip at puck.nether.net>
CC:
Subject: [cisco-voip] Random unmanned internal calls?
> I've received a couple strange support request this past week and 
> would like to see if anyone else has run across this? I have a client 
> with a fairly new CUCM 7.1 build with CUC 7.1 (mostly 7945/65s phones) 
> and apparently there have been a few user that are stating that they 
> are getting rouge calls throughout the day from internal callers who 
> are not in the office or away from their desk, when they pickup the 
> call they receive dead air. The call log on the called party clearly 
> shows the calling party's extension however the calling phone 
> (non-shared line) does not show the phone has not been forwarded. I'm 
> waiting to take a site visit out there and check CDR and traces but at 
> this point I'm a bit stumped. Anyone have any thoughts?
> Thanks 
> Ted
>
> ------------------------------------------------------------------------
>
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