[cisco-voip] Removing iDivert on Extension Mobility phones

Erick B. erickbee at gmail.com
Tue Mar 30 13:41:35 EDT 2010


Hi,

Is there some trick to removing the iDivert softkey from a phone with
EM enabled on it?

I have a softkey template with iDivert removed and it works fine on
the phone with Extension Mobility Disabled.

When EM is enabled, and a logout profile is specified, the selected
profiles Softkey template also has iDivert removed from it's softkey
template and when you call the phone the iDivert softkey shows up. I
tried this on both 7942a and 7965s.

This is on Call Manager 6.1.5

Thanks


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