[cisco-voip] Call Recording UCCX 7

[Scott Voll]

How are you doing your recording?

SPAN?

or do you have the PC's directly attached to the phone with CAD on the PC?
 If so, is the windows Firewall turned on?  Do you have "span to PC" enabled
on the phone?

Scott

On Thu, May 6, 2010 at 7:44 AM, Webber, Bill <Bill.Webber at tri-c.edu> wrote:

>  We are trying to run call recording and even though it appears to be
> recording the recorded file is “empty”.  We are using HP dc7900 and HP
> dc7800 PC’s with onboard NICs.  The 7900 use the Intel 82567LM-3, the7800
> uses Intel 82566DM.  There appears to be some “filtering” of UDP.  We don’t
> know what settings need to be set on the 7900 NICs.  Any suggestions?
>
>
>
> Thanks,
>
> [image: cccLogo] Bill Webber
>
> 2900 Community College Avenue
>
> MSS-500
>
> Cleveland, OH 44115
>
> 216-987-4372
>
>
>
>
>
>
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