[cisco-voip] vg224 hookflash transfer

Justin Steinberg jsteinberg at gmail.com
Sat May 8 09:25:37 EDT 2010


use mgcp.  set max calls to 2 and that is all you need to do. no special
codes or anything.  HF digits HF. done.

On Fri, May 7, 2010 at 3:14 PM, Go0se <me at go0se.com> wrote:

>  I take offense to the phrase “your congress” – I had as much to do with
> it as I had to do with inventing the question mark. I’d rather stake claim
> on a pit of poisonous snakes than “our” congress – I’ve never had money
> taken out of my pocket by a snake. lol
>
>
>
> Thanks,
>
>
>
> Go0se
>
>
>
> My blog:
>
> http://atc.go0se.com
>
>
>
> -------------------------------------
>
> Help Hopegivers International
>
> feed the orphans of India.
>
> http://www.hopegivers.org
>
> -------------------------------------
>
>
>
> *From:* Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> *Sent:* Friday, May 07, 2010 1:44 PM
>
> *To:* Go0se
> *Cc:* cisco-voip voyp list
> *Subject:* Re: [cisco-voip] vg224 hookflash transfer
>
>
>
> your congress passed a health care bill recently.
>
> i would think anything is easy after that. ;)
>
>
>
> ----- Original Message -----
> From: "Go0se" <me at go0se.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> Cc: "cisco-voip voyp list" <cisco-voip at puck.nether.net>
> Sent: Friday, May 7, 2010 2:38:13 PM GMT -05:00 US/Canada Eastern
> Subject: RE: [cisco-voip] vg224 hookflash transfer
>
>
>  I had everything correct, however, I made a stupid mistake - I had my max
> calls on the port set to 1 – that was causing the hangup. I fixed that and
> now I no longer get disconnected but it never completes the transfer. From
> all of the documentation I’ve read it appears that the SCCP port requires a
> “#2” transfer code after the 2nd hookflash. The IVR appears to just hang
> up while the cisco port just sits there and waits for the interdigit timeout
> and then re-rings the port which opens the IVR connection back up and you
> start at the opening IVR greeting all over again. To reprogram the IVR
> system to add a “#2” is going to take an act of congress.
>
>
>
> Not sure what I can do.
>
>
>
> Thanks,
>
>
>
> Go0se
>
>
>
> My blog:
>
> http://atc.go0se.com
>
>
>
> -------------------------------------
>
> Help Hopegivers International
>
> feed the orphans of India.
>
> http://www.hopegivers.org
>
> -------------------------------------
>
>
>
> *From:* Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> *Sent:* Friday, May 07, 2010 11:58 AM
> *To:* Go0se
> *Cc:* cisco-voip voyp list
> *Subject:* Re: [cisco-voip] vg224 hookflash transfer
>
>
>
> take a gander at this goose...
>
>
> http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsfeatmd.html
>
> i believe you need to enable a feature mode in order to get hookflash since
> it is considered a supplementary feature.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ----- Original Message -----
> From: "Go0se" <me at go0se.com>
> To: "cisco-voip voyp list" <cisco-voip at puck.nether.net>
> Sent: Friday, May 7, 2010 12:52:41 PM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] vg224 hookflash transfer
>
>  We recently integrated a very old IVR system (that was previously
> integrated into an Avaya) into a UCM 6 system via 8 ports on a VG224. When
> you call the system and press 0 for an operator it attempts to transfer you
> to an extension on the Cisco system. The system does this by sending a
> hookflash, then 4 digits, and then a 2nd hookflash. When testing you hear
> the digits but then the call is disconnected. In debugging the vg224 we see
> this exact event transpire (hookflash, digits, hookflash), however, the
> Callmanager system does not interpret/handle the hookflash transfer
> properly. We have tried configuring the ports as both MGCP and SCCP, neither
> with any success.
>
>
>
> Is there some parameter, etc., that I am missing?
>
>
>
> As always your time is appreciated.
>
>
>
> Thanks,
>
>
>
> Go0se
>
>
>
> My blog:
>
> http://atc.go0se.com
>
>
>
> -------------------------------------
>
> Help Hopegivers International
>
> feed the orphans of India.
>
> http://www.hopegivers.org
>
> -------------------------------------
>
>
>
>
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