[cisco-voip] Can't change phone button template for 7961G

[Erick B.]

Thanks, that did it. I thought i was copying the right template before
but wasn't.



On Fri, May 14, 2010 at 10:45 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
> No, upgrading firmware on your phone won't do anything to CCMAdmin.
>
> If the button template isn't showing up as an option in the drop-down, then there isn't one created for that device type.
>
> If you go back to the phone button templates you'll see there is a "Standard 7961 SCCP" and "Standard 7961G-GE SCCP" template to copy from.
>
> If your template works on the G-GE phones then it was copied from that standard one.  You need to make one based off the "Standard 7961 SCCP" template for it to show up on non-gig phones.
>
> -Ryan
>
> On May 14, 2010, at 11:19 AM, Erick B. wrote:
>
>> Hi,
>>
>> Added a 7961G and it comes up and registers fine, but I am unable to
>> change the phone button template from the "Standard 7961 SCCP" button
>> template.  I have a Standard 7961 6 line button template that works
>> fine on 7961G-GE model phones (this is our only 7961G). I also created
>> a new phone button template with 6 lines and the 7961 phone
>> configuration page just gives me the one default template as option
>> under the phone buttom template drop down.
>>
>> Any ideas?
>>
>> Would upgrading the 7961G firmware fix something with the button
>> template settings?
>>
>> Erick
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>