[cisco-voip] Unity connection system error

Ryan Ratliff rratliff at cisco.com
Tue May 18 11:00:55 EDT 2010


You need to boot off of the system recovery disk and run a manual file system check.  Cross your fingers, and if you can get the system back up you need to get a backup and plan to reinstall and restore.

If you don't have the recovery disk you can download it from cisco.com (get the latest one in either UC or CUCM downloads, it's the same disk for both), it's a ~600Mb iso IIRC.

With any of these appliance servers it is vital that they are on a UPS, particularly if the system doesn't have a battery backed-up write cache.

-Ryan

On May 18, 2010, at 10:38 AM, Ahmed Elnagar wrote:

> Dear all;
>  
> I have a unity connection server in production and today morning I found it powered off “I did not know the reason till now” but when I try to boot the system it gives me an error with the following:
>  
> ***An error occurred during the file system check.
> *** Dropping you to shell; the system will reboot
> *** when you leave the shell.
>  
> Give root password for maintenance
> (or type control-D to continue):
>  
> I don’t know what is the root password (AFAIK the TAC only have it)….anyone know how to recover that server…is reinstallation will help??? Any workaround before going to the reinstallation?
>  
>  
>   Best Regards;
>   Ahmed Elnagar
>   Senior Network PS Engineer
>  
> <image001.jpg>IT Line of Business
>   RAYA Building El Motamiez District, 6th of October, Egypt
>  
>   Mob: +2019-0016211
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>   E-mail: ahmed_elnagar at rayacorp.com
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>  
>  
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