[cisco-voip] Call Manager question

[Ryan Ratliff]

You could try forward busy (busy trigger) to a second line with an Alerting Name set to indicate that the user is busy.  

-Ryan

On May 24, 2010, at 11:03 AM, Scott Voll wrote:

> I believe your only option is to set the call busy to 1 then setup the busy greeting in Unity (or UC).
> 
> Scott
> 
> On Sun, May 23, 2010 at 12:08 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com> wrote:
> Dear all, I have a question about are there any way to indicate to a calling user who calls a user phone with a busy trigger set to 2 that this called user is on another call ? because by default the called user (who is already on a call) will see another call come into his phone screen BUT the calling user will have no idea that this user is on another call.
> 
>  
>  
>  
> Best Regards
> 
>  
> Ahmed Abd EL-Rahman I Senior Network Engineer
> 
> CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS
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