[cisco-voip] Call Manager question

Ahmed Abd EL-Rahman Ahmed.Rahman at bmbgroup.com
Mon May 24 15:25:17 EDT 2010


The problem in this solution is preventing the user from receiving a
second call in case he needs to do that.

 

 

Best Regards

 

Ahmed Abd EL-Rahman

 

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Monday, May 24, 2010 6:04 PM
To: Ahmed Abd EL-Rahman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Manager question

 

I believe your only option is to set the call busy to 1 then setup the
busy greeting in Unity (or UC).

 

Scott

On Sun, May 23, 2010 at 12:08 PM, Ahmed Abd EL-Rahman
<Ahmed.Rahman at bmbgroup.com> wrote:

Dear all, I have a question about are there any way to indicate to a
calling user who calls a user phone with a busy trigger set to 2 that
this called user is on another call ? because by default the called user
(who is already on a call) will see another call come into his phone
screen BUT the calling user will have no idea that this user is on
another call.

 

 

 

Best Regards

 

Ahmed Abd EL-Rahman I Senior Network Engineer 

CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS

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