[cisco-voip] Unity 7 Installation Problem

Tue May 25 10:44:12 EDT 2010

Although I did like how some of the tools Jeff created asked you to confirm your intentions three times before they were committed. 

This task is not reversible. Are you sure? 

I'm saying again, are you sure? 

OK. This is the last time, are you sure? 

it was great! 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message ----- 
From: "Ted Nugent" <tednugent73 at gmail.com> 
To: "Bill" <bill at hitechconnection.net> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, May 25, 2010 10:38:46 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Unity 7 Installation Problem 

Anyone remember what it was like to install Unity 2.x and 3.x before they scripted everything? That I would mark up as somewhat challenging/frustrating.... 

On Tue, May 25, 2010 at 9:05 AM, Bill < bill at hitechconnection.net > wrote: 

He installed SQL because it was easy not because it was right. You are technically not licensed for MS SQL. 

I will concede that the installation of Unity is hard compared to Call Manager and Unity Connection but it is not that bad. 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Ahmed Abd EL-Rahman 
Sent: Tuesday, May 25, 2010 8:03 AM 

To: Ahmed Elnagar 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity 7 Installation Problem 

The thing that’s really crazy is the TAC engineer solved the case with opposite procedures than that mentioned in the installation guide which states that MSDE should be installed while he installed the SQL. 

Anyway I really hate the Unity installation, it’s a big piece of shit !!! 

Best Regards 

Ahmed Abd EL-Rahman 

From: Ahmed Elnagar [mailto: ahmed_elnagar at rayacorp.com ] 
Sent: Sunday, May 23, 2010 11:14 PM 
To: Ahmed Abd EL-Rahman 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Unity 7 Installation Problem 

A typical Cisco case J 

With no reason the installation worked on I4 but not working on I3…what in the below steps relates to the server hardware!!!! 

And we are supposed to solve these issues!!!! 

Can you please ask the case engineer If the below is documented in any external or internal Cisco document??? 

Best Regards; 

Ahmed Elnagar 

Senior Network PS Engineer 

Mob: +2019-0016211 

CCIE#24697 (Voice) 

ccie_voice_large.gifccvp_voice_large.gif

From: Ahmed Abd EL-Rahman [mailto: Ahmed.Rahman at bmbgroup.com ] 
Sent: Sunday, May 23, 2010 10:01 PM 
To: Kin Wai; James Buchanan; Ahmed Elnagar 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Unity 7 Installation Problem 

Thanks all, the problem was solved after involving the TAC engineer who did the following: 

· First thing is to restart after u receive the error message before continuing the installation. 

· He installed SQL instead of MSDE although there are 32 voice ports (for which MSDE should be used as per the installation guide) also he mentioned that SQL can replace MSDE for any number of ports and it's better specially regarding the case when the data base size become large (MSDE has issues in this regard). 

· He changed the installation folder from C drive to D drive. 

· He chooses "per processor" as the type of license during the SQL installation and set the number of processors to 4. 

· Then he installed the SQL-SP4 manually from the path CD:\SQL200_SP4\x86\setup then setupsql.exe from the service packs DVD. 

· After this I continued the installation normally using the CUSPA. 

Best Regards 

Ahmed Abd EL-Rahman 

From: Kin Wai [mailto: kinwai at singnet.com.sg ] 
Sent: Friday, May 21, 2010 10:24 PM 
To: Ahmed Abd EL-Rahman; 'James Buchanan'; 'Ahmed Elnagar' 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Unity 7 Installation Problem 

By default, C drive is formatted with how much GB of space? I doubt a default installation comes with only 4gb left. 

I have a VM with 20gb hdd installed. It takes up only near 6gb in C drive with unity and lotus notes client installed. 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Ahmed Abd EL-Rahman 
Sent: Saturday, May 22, 2010 2:40 AM 
To: James Buchanan; Ahmed Elnagar 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity 7 Installation Problem 

My dear, I already used the Cisco platform configuration CD which prepares the partitions and RAID things automatically according to Cisco standard, also the data store which gives this error is being installed in C not D, and the C drive is accessible and has 4 GB free space. 

Best Regards 

Ahmed Abd EL-Rahman 

From: James Buchanan [mailto: jbuchanan at ctiusa.com ] 
Sent: Friday, May 21, 2010 6:31 PM 
To: Ahmed Abd EL-Rahman; Ahmed Elnagar 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Unity 7 Installation Problem 

Dumb question…Is the D: drive formatted? What happens when you go to My Computer and double-click on D:? 

James Buchanan | Senior Network Engineer | South Region | Presidio Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com 
D: 615-866-5729 | www.presidio.com < http://www.presidio.com > 

CCIE #25863, Voice 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Ahmed Abd EL-Rahman 
Sent: Friday, May 21, 2010 8:08 AM 
To: Ahmed Elnagar 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity 7 Installation Problem 

The D drive has a large free space also, and I’m still in the data store installation and didn’t reach the message store installation yet. 

Best Regards 

Ahmed Abd EL-Rahman 

From: Ahmed Elnagar [mailto: ahmed_elnagar at rayacorp.com ] 
Sent: Friday, May 21, 2010 4:05 PM 
To: Ahmed Abd EL-Rahman 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Unity 7 Installation Problem 

What about your D drive…I remember that message store installs on the D drive. 

Best Regards; 

Ahmed Elnagar 

Senior Network PS Engineer 

Mob: +2019-0016211 

CCIE#24697 (Voice) 

ccie_voice_large.gifccvp_voice_large.gif

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Ahmed Abd EL-Rahman 
Sent: Friday, May 21, 2010 1:49 PM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] Unity 7 Installation Problem 

Dear All, 

I’m trying to install Unity 7.0(2) on MCS-7825-I3-ESC1 server, I’m installing windows 2003 normally from the platform configuration CD then the windows SP2 normally, but when trying to install the data store I receive the error saying “setup could not find a drive with 16449 KB free disk space to install the program. Please free up some space first and press RETRY or press CANCEL to exit setup” as per the attached photo, although the C drive has 4 GB free space. 

Can anybody please advise in this regard ? 

Best Regards 

Ahmed Abd EL-Rahman I Senior Network Engineer 

CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS 

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Lebanon I Egypt I Algeria I KSA I Libya I Jordan 

Al-Ajlan Center Office #1 I Olaya Main Street I P.O Box 17384 I Riyadh, Saudi Arabia I Tel: +966 1 216 7994 I Fax: +966 1 4620030 I Mobile : +966 507920925 I www.bmbgroup.com 

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