[cisco-voip] MVA issue

[Leslie Meade]

Checked there. If it was a service param, or set on the gateway it would affect all inbound calls ?

It is only happening to remote destination profile users and only when they ring into MVA….

 

 

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, May 27, 2010 11:52 AM
To: Leslie Meade
Cc: Kris Seraphine; Cisco VOIP
Subject: Re: [cisco-voip] MVA issue

 

Looks like the SPROC :: stripAndPrependDigits comes from the service params or gateway definition for incoming calling party number prefix settings.  If nothing is set on the gateway check your service parameters (Incoming Calling Party...").

 

-Ryan

 

On May 27, 2010, at 2:42 PM, Leslie Meade wrote:





Nope I have looked at that as well ?

 

 

From: Kris Seraphine [mailto:kris.seraphine at gmail.com] 
Sent: Thursday, May 27, 2010 11:40 AM
To: Leslie Meade
Cc: Cisco VOIP
Subject: Re: [cisco-voip] MVA issue

 

Do you have any application dial rules defined?  

 

These apply to RDPs but I don't think they show up in the trace files

On Thu, May 27, 2010 at 12:19 PM, Leslie Meade <lmeade at signal.ca> wrote:

I just noticed that my MVA is not working. Users can log into the system and attempt to dial, but the then get dead air

Debugs show that some where I am appending an extra 7 to the remote destination profile, but I do not understand where.

I am not using any transformation patterns, the gateway is not adding any digits.. The debug from vxml app on the gateway is showing correct numbers, debug ccapi is also showing correct, it is something on the Callmanager that is doing this. How can I track down what is adding the 7 ?

 

 

05/25/2010 20:09:57.870 CCM|SPROC :: stripAndPrependDigits- The number 777XXXXXXXX is prepended with prefix 7, updated number=777782284339|<CLID::StandAloneCluster><NID::CCM7-01><LVL::Detailed><MASK::ffffff>

05/25/2010 20:09:57.870 CCM|SPROC  getCtrlPid - callingNum=7777XXXXXXXX, inputCtrlPid=(1,100,175,1)|<CLID::StandAloneCluster><NID::x.x.x.x><LVL::Detailed><MASK::0800>

05/25/2010 20:09:57.870 CCM|DbMobility: getMatchedRemDest starts: cnumber = 7777XXXXXXXX|<CLID::StandAloneCluster><NID:: x.x.x.x ><LVL::Detailed><MASK::ffffff>

05/25/2010 20:09:57.870 CCM|DbMobility: getMatchedRemDest: full match case|<CLID::StandAloneCluster><NID:: x.x.x.x ><LVL::Detailed><MASK::ffffff>

05/25/2010 20:09:57.870 CCM|DbMobility: can't find remdest 7777XXXXXXXX in map|<CLID::StandAloneCluster><NID::CCM7-01><LVL::Error><MASK::ffffff>

05/25/2010 20:09:57.871 CCM|H225D::restart0_RSVPRegisterRes, CI=24083271, branch=0|<CLID::StandAloneCluster><NID:: x.x.x.x ><CT::1,100,152,1.1><IP::10.1.1.5><DEV::><LVL::Detailed><MASK::0800>

 

Leslie Meade  ccna ccvp
Network Administrator

lmeade at signal.ca <mailto:lmeade at signal.ca> 
IP Phone :604-453-5076
Mobile     :778-228-4339
Fax          :604-453-5051


Building C - 3500 Cornett Road
Vancouver, BC
V5M 2H5
Canada
www.signal.ca <http://www.signal.ca/> 

 

 

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