[cisco-voip] Blind Transfer Question
Lelio Fulgenzi
lelio at uoguelph.ca
Wed Nov 3 13:23:00 EDT 2010
Thanks Pat...I must not have scrolled down far enough! ;)
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Pat Hayes" <pat-cv at wcyv.com>
To: "Paul Bottone" <paulb at uwo.ca>
Cc: cisco-voip at puck.nether.net
Sent: Wednesday, November 3, 2010 12:51:35 PM
Subject: Re: [cisco-voip] Blind Transfer Question
Assuming that you are using Unity or Unity Connection for voicemail, I
believe it doesn't matter how you complete the forward, the call will
always be presented the same way. Unity and UC by default both route
on the first redirecting-id, that is why the call will always end up
at the first person's greeting. You can change them to route by the
last redirecting-id but this does impact all calls sent to voicemail
(but wouldn't be relevant to any other calls). The setting is located
in the Advanced Settings Tool in Unity and under System Settings ->
Advanced -> Conversations in UC.
On Mon, Nov 1, 2010 at 8:23 PM, Paul Bottone <paulb at uwo.ca> wrote:
> Does anyone know how I can configure a blind transfer between phones without
> setting the Global Service Parameter setting to true (Enable).
>
> I just would like to have the call not go to the first persons voice mail
> but to the forwarded persons voice mail.
>
> Thanks in advance
>
> Paul
>
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>
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