[cisco-voip] FW: unable to conf with internal phones

[manjunath.channi at wipro.com]

No errors .
Conference button will not work, when tried to conference.
Ex:
1 call to phone A in location 1.
2 Call to phone B in same location.
3 to join one more party in conference ,conf button will not work.

I hope this is clear.

Regards
Manjunath
-----Original Message-----
From: Erick B. [mailto:erickbee at gmail.com] 
Sent: Tuesday, November 16, 2010 1:09 PM
To: Manjunath Channi (WI01 - Manage IT)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FW: unable to conf with internal phones

Do the phones display a error when they try to conference or calls just disconnect?

What types of conference bridges do you have (hardware or software)?
Are they registered?

If it is the software conf bridge in CUCM, try restarting the IP Voice Media Streaming service on the CUCM servers. Also make sure the phones region (under device pool) is set to use G711 talking to the software conference bridge if that is type being used.



On Mon, Nov 15, 2010 at 10:49 PM,  <manjunath.channi at wipro.com> wrote:
> Does anyone come across this similar issue...looking for some quick 
> advise on this.
> Please share your opinion.
>
> ________________________________
> From: Manjunath Channi (WI01 - Manage IT)
> Sent: Monday, November 15, 2010 8:17 PM
> To: 'cisco-voip at puck.nether.net'
> Subject: unable to conf with internal phones
>
> All,
>
> I am unable to conference with internal ip phones.
>
> We have 1pub & 1 subscriber , which caters telephony service to 
> multiple
> location(offices) & all phones across different  location get 
> registered to same subscriber.
>
> For 1 location we are unable to conferance with phones which are in 
> same location, also found  that MRGL is unregistered but to my 
> knowledge conferencing with my other ip phones in same office does not require MRGL...
> please clarify  & share your advice towards this isssue.
>
> Regards
> Manjunath
>
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