[cisco-voip] UCCE Study Guides

[Adel Abushaev]

I have found CUCCX book from Cisco (PDF format) extremely helpful. Titles are:

1. Cisco Unified Contact Center Express Getting Started with Scripts
Release 7.0(1)
2. Cisco Unified Contact Center Express Editor Step Reference Guide,
Release 7.0(1)
3. Cisco Unified Contact Center Express Expression Language Reference
Guide, Release 7.0(1)

just search and you will find them on Cisco web pages.

Adel.



On Mon, Nov 15, 2010 at 10:00 PM, Cheng, Karen <Karen.Cheng at racq.com.au> wrote:
> Heya,
>
>
>
> Does anyone out there know of where to obtain study material related to
> Cisco UCCE?
>
>
>
> Not really after exam stuff but more self-study guides or Cisco Press books
> although I couldn’t find anything on Cisco press itself.
>
>
>
> Karen Cheng
>
> Voice Network Engineer
>
>
>
>
>
>
>
> 75% of inspected vehicle have a defect*. Call 13 1905 and book an RACQ
> Vehicle Inspection today. *Based on the RACQ Vehicle Defect Report January
> 2008
>
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