[cisco-voip] Ports for credit card machines

[sashank]

I think I am so lucky. It worked in the first time without any problem. From
the day I brought the firewall and connected between the ATA and PRI I am
having the problem. If I by pass the firewall it is working fine. So
guessing the Firewall issue. Or am I doing some thing wrong

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

 

From: stephen.welsh at unifiedfx.com [mailto:stephen.welsh at unifiedfx.com] 
Sent: Monday, November 22, 2010 1:42 PM
To: sashank
Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] Ports for credit card machines

 

I think you will struggle to get that to work I'm afraid, the ATA does not
officially support modem connectivity, and even Fax connections have
restrictions:

 

"ATA 186 is not supported for analog modem calls. The modem referred to
throughout the documentation implies fax modem"

http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration
_example09186a00800d698e.shtml

 

Thanks

 

Stephen

 

 

On 22 Nov 2010, at 07:19, sashank wrote:





Dear All,

 

 

I have cisco ATA box connected in the lan and a credit card machine is
connected to it. We have a check point between lan and the server farm. We
have opened the required ports for the ATA to work.  But when we dial
through the credit card machine it says connecting and then it times out. Do
we have to open any ports for the Credit card machine to work?

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 |

 

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