[cisco-voip] Unity Express 8.0 after you leave a message it transfers to Operator

Jason Aarons (US) jason.aarons at us.didata.com
Tue Nov 23 23:32:07 EST 2010


Maybe I should have used Bing first. Bing and Decide. Fixed.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00808c3896.shtml#p1


From: Jason Aarons (US)
Sent: Tuesday, November 23, 2010 11:28 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: Unity Express 8.0 after you leave a message it transfers to Operator

I'm using Unity Express 8.0.2 with CallManager 8.0.3a.

I call a user  and leave a message in their Unity Express mailbox.  I press # then 1 for normal delivery, then it says wait and transfers me to the Operator.  I want Unity to hangup after taking message. How/where do I change this?


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