[cisco-voip] ATA Firmware problem

[Buchanan, James]

Hello,

What I remember reading when I read the bug on this was that if you moved the ATAs to a device pool that had a CallManager group with only a single CallManager in it, this would reduce the size of the configuration file enough to allow the ATA to get the firmware.

I hit this a lot when migrating from CCM 4.x to UCM 7.x or greater. Knowing there is that issue, I typically upgrade the ATA firmware prior to migrating on the 4.x cluster to avoid the issue.  If that is not an option, there is a manual method of upgrading firmware that requires you to visit each device.

Thanks,

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<http://www.presidio.com/>
CCIE #25863, Voice


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: Tuesday, November 30, 2010 9:11 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ATA Firmware problem

Call Manager version: 7.1.2.20000-2....


Some of our ATA 186 devices are causing traffic on our network.  I have learned that in CUCM version 7 the firmware file size is great than 4kb and therefore the ATA devices reject the firmware upgrade.  We have about 225 lines on about 120 devices.  Any ideas on how to get the firmware loaded to these devices?

Thank you............
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